Account Manager Retail SMB
About the position You will be introducing small and medium business customers to the latest high tech 5G products and services that solve their unique business needs. You will interact with our small and medium business customers in the retail store, digitally, and through outbound prospecting. You’ll demonstrate the value of our products and services by introducing end to end technology solutions to energize their businesses. Driving small business results, you’ll generate new business through prospecting, networking and working leads and referrals. Driving small business results through the retail channel by partnering with and mentoring Consumer Retail Sales Representatives. Growing your customer base by acquiring and retaining accounts in the small business segment. Utilizing solutions-based selling techniques to solve business problems for your customers. Outbound sales prospecting and customer visits. Servicing the needs of the existing customer base. Using sales enablement systems and tools to track, forecast, manage your pipeline and book of business. Whether you're early in your career or a seasoned sales professional, join today and earn a competitive lucrative salary, which includes base pay and target individual-based commission. Planning to go above and beyond? Our commission program allows unlimited opportunity which could allow top earners to exceed compensation plans and compete for various sales incentives. Compensation varies by geography and performance and experience. Our comprehensive benefits (starting day one) and perks are designed to help you move forward in your career and in your life outside of Verizon. From health and well-being benefits to investment in your education and career, we've got you covered! Best in class medical, dental and vision Verizon 401(k) plan with matching contributions up to 6% of eligible participant contributions to the plan, qualified student loan repayments, or a combination of both. Engage your clients with Verizon's Velocity Selling methodology. Using AI and advanced CRM tools, the Velocity Selling methodology boosts efficiency, productivity, and decision-making through automation, predictive analysis, and personalized customer approach. Providing you with a competitive edge and leverage to boost your own success and career growth. Sales recognition programs that have, in the past, awarded top performers with all inclusive travel to domestic and international destinations, gifts, and other incentives Lucrative paid time off, five weeks of paid time off (vacation, holidays, and personal days) 8 weeks of paid parental leave for eligible new parents (for new moms, when paired with short-term disability, this benefit provides up to 16 weeks of paid time-off) Up to $8k per year in tuition assistance Expand your knowledge through various industry certifications through Verizon’s Get Certified program Discounts up to 50% off on Verizon products and services, Fios, high-speed home internet solutions to accessories and exclusive Verizon features, including 50% off Verizon wireless calling plans and much more. From Employee discounts to pet insurance, we offer additional perks to ensure V-teamers and their loved ones are supported holistically Too good to be true? Come see for yourself! From our in-person new hire experience and award-winning training programs to our inclusive culture of learning and amazing benefits, you'll be able to apply your skills while elevating your career. Responsibilities • Introducing small and medium business customers to the latest high tech 5G products and services that solve their unique business needs. • Interacting with our small and medium business customers in the retail store, digitally, and through outbound prospecting. • Demonstrating the value of our products and services by introducing end to end technology solutions to energize their businesses. • Driving small business results, you’ll generate new business through prospecting, networking and working leads and referrals. • Driving small business results through the retail channel by partnering with and mentoring Consumer Retail Sales Representatives. • Growing your customer base by acquiring and retaining accounts in the small business segment. • Utilizing solutions-based selling techniques to solve business problems for your customers. • Outbound sales prospecting and customer visits. • Servicing the needs of the existing customer base. • Using sales enablement systems and tools to track, forecast, manage your pipeline and book of business. Requirements • Bachelor’s degree or four or more years of work experience. • Three or more years of relevant experience required, demonstrated through work experience and/or military experience. • Experience in sales, marketing or customer service. • Valid driver's license. • Willingness to travel. Nice-to-haves • A degree - Associates or Bachelor's Degree or related certifications/college courses. • Outside sales experience including outbound prospecting. • Wireless sales experience exceeding quota. • Experience influencing a team to drive sales results. • Capability to drive positive results in a team environment. • People skills for influencing, negotiating, conflict resolution and the demonstrated ability to build trust and act as an influencer at all levels. Benefits • Best in class medical, dental and vision • Verizon 401(k) plan with matching contributions up to 6% of eligible participant contributions to the plan, qualified student loan repayments, or a combination of both. • Engage your clients with Verizon's Velocity Selling methodology. • Sales recognition programs that have, in the past, awarded top performers with all inclusive travel to domestic and international destinations, gifts, and other incentives • Lucrative paid time off, five weeks of paid time off (vacation, holidays, and personal days) • 8 weeks of paid parental leave for eligible new parents (for new moms, when paired with short-term disability, this benefit provides up to 16 weeks of paid time-off) • Up to $8k per year in tuition assistance • Expand your knowledge through various industry certifications through Verizon’s Get Certified program • Discounts up to 50% off on Verizon products and services, Fios, high-speed home internet solutions to accessories and exclusive Verizon features, including 50% off Verizon wireless calling plans and much more. • From Employee discounts to pet insurance, we offer additional perks to ensure V-teamers and their loved ones are supported holistically Apply tot his job