Answering Service Operator

• * Training for this position is NOT remote, however you may be offered to work remote after training/manager approval. You MUST live within a reasonable commuting distance of our office in South Beach, OR. You must be able to work nights weekends TCB is currently accepting applications for Answering Service Operator. Our communications division operates 24x7 and requires a committed individual who has a desire to work and an availability to assist with a variety of shifts. Operators will work for over 100 clients across the USA.Desired applicant must be proficient in typing, computer use, customer service, and MULTI TASKING IS A MUST! Job Summary: Responsible for answering the phone, greeting callers, establishing reason for calling, and resolving issues by contacting appropriate person that can help the customer. PrimaryResponsibilities: • Act as human answering service during and/or outside of business hours for a variety of businesses, including doctor's offices, hospitals, and insurance companies. • Greet customers warmly and ask how to help.• Transfer calls. • Relay verbal messages. • Record and deliver messages. • Contact the appropriate person requested by caller. • Page individuals and inform them of message. • Refer caller to emergency numbers if necessary. • Date stamp time of call and record in computer system. • Schedule or cancel appointments. • Answer caller's questions. • Accept orders. • Proofread messages and sort mail. • Perform other clerical duties as necessary. Learn more at www.workfortcb.com Job Type: Full-Time Pay: $18.00 - $20.00 per hourRemoteAbout the Company: TCB Management Apply tot his job Apply tot his job