Associate Director Organization Effectiveness

About the position Be a part of our caring community and help us put health first. We are seeking a strategic, collaborative, and results-driven Associate Director to lead the development and execution of leadership and talent programs in a high-performance sales-driven organization. This role will oversee a team of Learning & Development professionals and partner closely with sales channel business leaders and cross-functional stakeholders to identify needs, design solutions, and deliver impactful experiences. A key priority includes developing and launching a scalable career path framework, enhancing new leader onboarding, and accelerating top talent development. Responsibilities • Lead, coach, and develop a high-performing team of L&D professionals responsible for delivering leadership, onboarding, and talent development initiatives. • Define and implement a comprehensive strategy for leadership development aligned with business goals, sales performance, and talent priorities. • Design a new career pathing framework for key roles, with a focus on clarity, mobility, and engagement across the sales organization. • Establish success metrics and continuously evaluate program impact, effectiveness, and alignment to evolving business needs. • Own and deliver leadership development and new leader onboarding programs using modern, scalable learning approaches (in-person, virtual, blended). • Build and execute top talent initiatives such as high-potential programs, stretch assignments, and succession planning strategies. • Curate, design, or source engaging learning content that resonates with a fast-paced, performance-oriented culture. • Strong project management practices to ensure initiatives are delivered on time, on budget, and with high impact. • Serve as a strategic advisor to business leaders, translating organizational needs into targeted development solutions. • Collaborate across HR, Sales, DEI, Talent Acquisition, and other functions to ensure programs are inclusive, aligned, and effective. • Build and maintain strong relationships across the business to drive adoption and engagement with leadership and development initiatives. Requirements • Bachelor's degree required; Master's degree in Organizational Development, Business, HR, or related field preferred. • 8+ years of progressive experience in leadership development, learning & development, or talent management, preferably in a sales, customer service, or high-growth environment. • 5+ years of demonstrated success managing and developing teams. • Certifications in coaching or leadership assessment tools (e.g., Hogan, Korn Ferry, MBTI, DiSC) are a plus. Nice-to-haves • Strong business acumen and understanding of sales performance drivers and role dynamics. • Passion for developing people and shaping a culture of continuous learning and growth. • Commitment to equity, inclusion, and belonging in talent development practices. • Strategic thinker with the ability to align training initiatives with organizational goals. • Exceptional communication and stakeholder management abilities. • Background in developing and/or supporting training programs for call centers and sales channels. Benefits • Medical, dental and vision benefits. • 401(k) retirement savings plan. • Paid time off, including company and personal holidays, volunteer time off, paid parental and caregiver leave. • Short-term and long-term disability. • Life insurance. Apply tot his job