Chief Operation Officer

GR8 Tech is a leading B2B provider of iGaming solutions that empowers operators to grow, lead, and win. We deliver high-impact, full-cycle tech solutions designed to scale. From seamless integration and expert consulting to long-term operational support, our platform powers millions of active players and drives real business growth. It’s more than just a product — it’s the iGaming Platform for Champions, built for those who play to lead. We know the game and how to take it to the next level. With 1000+ talented professionals on board, we don't just build tech — we build success stories for iGaming operators all over the world.Our ambition drives us, our people make it real. Join us and be part of building champion-level success! What You’ll Be Driving:• Developing and implementing business operations strategies aligned with company goals;• Translating the CEO’s and the board vision into executable plans;• Driving operational excellence culturally and technologically;• Overseeing global reliability and incident response process;• Designing and managing company-wide releases (ensuring quality, transparency, and communication);• Designing and improving internal corporate processes, systems, SDLC, and workflows;• Eliminating inefficiencies and ensuring productivity across departments;• Ensuring coordination between departments for smooth operations;• Improving cross-department communication through various events;• Managing indirectly and building rapport with other departments;• Implementing metrics framework;• Tracking and analyzing KPIs, budgets, and operational metrics;• Identifying areas for improvement and resolving operational bottlenecks quickly;• Ensuring operational compliance with laws, regulations, and internal policies;• Managing operational risks and implementing safeguards;• Collaborating with the CFO on budgeting, bolthires control, and financial planning from an operational perspective.What Makes You a GR8 Fit:• 10+ years experience in managing and directing a team required;• 7+ years of senior-level operational leadership experience, preferably as COO or equivalent;• 2+ years in managing software development teams;• Proven experience in optimizing internal processes and implementing operational best practices;• Demonstrated success in scaling operations, optimizing departmental structures, and implementing accountability systems across teams;• Excellent organizational and prioritization skills, with the capability to manage multiple high-priority initiatives simultaneously;• Strong emotional intelligence, capable of building trust, credibility, and positive working relationships across all levels of the organization;• A passion for continuous improvement, accountability, data-driven decision-making, and operational excellence.Desirable Skills and Personal Features:• Prior experience in the iGaming industry is a plus;• Prior experience in high-risk sectors is a plus. Why You’ll Love Working Here:Benefits CafeteriaAn annual fixed budget that you can use based on your needs and lifestyle. You decide how to allocate it:• Sports – gym, yoga, or any activity to keep you active;• Medical – insurance and wellness services;• Mental health– therapy or coaching support;• Home office – ergonomic furniture, gadgets, and tools;• Languages – courses to improve or learn new skills.Work-life• Parental support with paid maternity/paternity leave and monthly childcare allowance;• 20+ vacation days, unlimited sick leave, and emergency time off;• Remote-first setup with full tech support and coworking compensation;• Regular team events – online, offline, and offsite;• Learning culture with internal courses, career development programs, and real growth opportunities. Our Culture & Core ValuesGR8 Tech culture is how we win. Behind every bold idea and breakthrough is a foundation of trust, ownership, and a growth mindset.We move fast, stay curious, and always keep it real, with open feedback, room to experiment, and a team that’s got your back. • FUELLED BY TRUST: we’re open, honest, and have each other’s backs;• OWN YOUR GAME: we take initiative and own what we do;• ACCELER8: we move fast, focus smart, and keep it simple;• CHALLENGE ACCEPTED: we grow through challenges and stay curious;• BULLETPROOF: we’re resilient, ready, and always have a plan. To keep things efficient, please apply only for roles that closely match your experience.Apply tot his job