Correspondence Representative
About the positionResponsibilities• Process inbound documents (emails, faxes, website inquiries, voicemails) with accuracy. • Follow up on incomplete or misrouted documents to ensure correct handling. • Maintain a processing rate of at least two (2) minutes per entry. • Manage a high volume, fast-paced work queue while maintaining processing quality. • Communicate professionally with providers and internal teams. • Ensure compliance with HIPAA privacy and security guidelines. • Stay organized while working independently in a remote setting.Requirements• High School Diploma / GED OR equivalent work experience. • Must be 18 years of age OR older. • Experience with PC based software programs and automated database management systems; Outlook, Microsoft Excel, Microsoft Word. • Ability to work full-time (40 hours/week) Monday - Friday with flexibility to work any of the 8-hour shift schedules during normal business hours. Nice-to-haves• 1+ years of experience in a related environment (i.e. office, administrative, clerical, customer service, etc.) using phones and computers as the primary job tools.• 1+ years of experience processing medical, dental, prescription or mental health claims. Benefits• Comprehensive benefits package. • Incentive and recognition programs. • Equity stock purchase. • 401k contribution. Apply tot his job