Customer Success Account Manager - Remote
OnTrac is hiring a Customer Success Account Manager! Are you eager to join a dynamic and expanding company where you can both learn and make a meaningful impact? If you possess a strong sense of empathy, enjoy assisting others, thrive in a fast-paced environment, and excel at problem-solving, we encourage you to apply today to connect with a recruiter! Founded in 1986, OnTrac has evolved into the leading provider of same-day and next-day delivery services in the U.S. for premier e-commerce and product-supply businesses, including five of the largest retailers in the U.S. Location: Remote Salary: $79,000 Employment Logistics: The Customer Success Account Manager supports new customer onboarding and ensures our newest clients receive exceptional service from day one. In this role, you’ll partner closely with the sales team to help customers meet their package commitment goals, manage day to day account needs, and assist with reporting and tasks that support overall territory performance. You’ll be a trusted point of contact during onboarding and beyond, ensuring customers have a smooth and successful experience. Unpacking the Benefits: We offer a comprehensive benefits package designed to support your health, financial security, and life outside of work.