**Experienced Call Center Customer Service Representative (Work from Home) in Tennessee at arenaflex**

**Job Summary:** Join arenaflex, a global leader in communications and technology, as a Call Center Customer Service Representative (Work from Home) in Tennessee. As a key member of our team, you'll redefine customer service, creating meaningful connections with each customer while driving sales and delivering an outstanding customer experience. This is an exciting opportunity to be the voice of arenaflex, introducing customers to the latest technology, services, and offers while working from the comfort of your own home. **About arenaflex:** arenaflex is a global leader in communications and technology, dedicated to connecting people and businesses around the world. With a rich history of innovation and customer-centricity, we're committed to delivering exceptional experiences that exceed our customers' expectations. As a member of our team, you'll be part of a dynamic and supportive environment that fosters growth, learning, and success. **Key Responsibilities:** As a Call Center Customer Service Representative (Work from Home) at arenaflex, you'll be responsible for: * Handling customer service calls ranging from billing and payments to plan changes and upgrades * Using creative problem-solving skills to address complex customer questions and concerns while navigating between multiple tools and systems to update customer accounts and maintain records * Providing effective and timely resolutions for customers and delivering personalized recommendations for our latest products and services * Instilling confidence and loyalty in customers through thoughtful listening and utilizing knowledge of arenaflex's products and services to effectively service and retain customers * Resolving complex customer issues virtually using various tools and resources, along with quick access to engage with your manager or support team for assistance * Simplifying the explanation of customer bills, rate plans, and features of arenaflex's products and services * Performing basic troubleshooting on both products and services when issues arise * Working a set schedule, including breaks, lunches, and scheduled open time to ensure availability to answer customer calls and provide exceptional service **What You Can Look Forward To:** As a Call Center Customer Service Representative (Work from Home) at arenaflex, you can expect: * Competitive hourly pay between $15.54 - $17.36, with additional compensation up to $3,000 if all sales goals and performance expectations are met * Opportunities to earn up to $72,114 per year, with top sellers achieving this level of success * Amazing perks and benefits, including: + Medical/Dental/Vision coverage + 401(k) plan + Tuition reimbursement program + Paid Time off and holidays (with some exceptions) + Sick leave + Paid Parental Leave + Adoption Reimbursement + Disability Benefits (short term and long term) + Life and Accidental Death Insurance + Supplemental benefit programs: critical illness, accident hospital indemnity/group legal + Employee Assistance Programs (EAP) + Employee discounts up to 50% off on eligible arenaflex mobility plans and accessories, arenaflex internet (and fiber where available), and arenaflex phone **Requirements:** To succeed as a Call Center Customer Service Representative (Work from Home) at arenaflex, you'll need: * Call center or customer service experience * Flexibility to work any schedule during hours of operation, with specific job assignments requiring day, evening, weekend, or holiday hours * Occasional overtime may be required * Verified internet service (secure, reliable, and dedicated high speed) and an established dedicated work area (desk, chair, electrical outlet, direct LAN connection) * Compliance with WFH standards (e.g., technical, security, physical, noise levels, Clean Desk policy) and participation in workspace audits (e.g., remote desktop observation, call and screen recordings, live webcam monitoring, pictures of workspace setup, video chats, etc.) **Work Environment and Culture:** As a Call Center Customer Service Representative (Work from Home) at arenaflex, you'll be part of a dynamic and supportive environment that fosters growth, learning, and success. You'll have the opportunity to work from the comfort of your own home, with access to the latest technology and tools to support your success. Our culture is built on a foundation of customer-centricity, innovation, and teamwork, with a focus on delivering exceptional experiences that exceed our customers' expectations. **Career Growth Opportunities:** arenaflex offers a range of career growth opportunities, including training on the latest technology, devices, and our entire lineup of products, services, and promotions. As a Call Center Customer Service Representative (Work from Home), you'll have the chance to round out your experience and develop new skills, with opportunities to advance to leadership roles or specialized positions within the company. **How to Apply:** If you're ready to take the lead as the voice of arenaflex, we'd love to hear from you! Apply now for the Call Center Customer Service Representative (Work from Home) position in Tennessee and join our team of dedicated professionals who are passionate about delivering exceptional customer experiences. Apply Job! **Equal Employment Opportunity:** arenaflex is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and supportive work environment that values diversity, equity, and inclusion. **Disclaimer:** arenaflex reserves the right to modify or withdraw this job posting at any time without notice. arenaflex is an equal employment opportunity employer and welcomes applications from diverse candidates. Apply for this job