**Experienced Customer Advocate - Data Entry Specialist - arenaflex Remote Opportunity**
At arenaflex, we're dedicated to delivering exceptional customer experiences that exceed expectations. As a Customer Advocate - Data Entry Specialist, you'll play a vital role in our mission to provide prompt, accurate, and objective responses to written inquiries. If you're a detail-oriented, analytical, and organized individual with excellent communication skills, we want to hear from you. **About arenaflex** arenaflex is a leading provider of innovative solutions in the healthcare industry. Our team of experts is passionate about delivering exceptional customer experiences that drive business growth and success. With a strong commitment to excellence, we're constantly seeking talented individuals who share our vision and values. **Job Summary** As a Customer Advocate - Data Entry Specialist, you'll be responsible for researching and responding to written inquiries in a prompt, accurate, and objective manner. You'll work closely with our team to provide exceptional customer experiences, ensuring that our clients receive the highest level of service and support. **Responsibilities** * Research and respond to written inquiries in a prompt, accurate, and objective manner * Utilize data entry and typing skills to accurately capture and record customer information * Collaborate with the team to resolve customer issues and concerns * Provide clear and concise verbal and written communication to customers and internal stakeholders * Maintain accurate and up-to-date records of customer interactions and inquiries * Participate in ongoing training and professional development to enhance skills and knowledge * Work collaboratively with the team to achieve business objectives and goals **Key Requirements** * Bachelor's degree or 3 years of experience in provider network contracting, credentialing, or servicing in a healthcare or health insurance environment * Experience in provider outreach, making decisions, and responding quickly to questions * Data entry and/or typing experience * Interpersonal, analytical, organizational, and independent decision-making skills * Clear and concise verbal and written communication skills * Experience with Microsoft suite * Detail-oriented **Preferred Requirements** * Bachelor's degree * 5 years of experience in provider network contracting, credentialing, or servicing * 6 months of data entry experience in an office environment * Knowledge of medical terminology and anatomy **Work Environment and Culture** As a remote employee, you'll have the flexibility to work from home while still being part of a dynamic and collaborative team. arenaflex is committed to creating a positive and inclusive work environment that supports the growth and development of our employees. We offer a range of benefits and perks, including: * Competitive salary and benefits package * Ongoing training and professional development opportunities * Collaborative and supportive team environment * Flexible work arrangements to support work-life balance * Recognition and rewards for outstanding performance **Compensation and Benefits** * Salary: $17.50 per hour * Benefits package includes health, dental, and vision insurance, as well as 401(k) matching * Ongoing training and professional development opportunities * Flexible work arrangements to support work-life balance **How to Apply** If you're a motivated and detail-oriented individual with excellent communication skills, we want to hear from you. Please submit your application, including your resume and a cover letter, to [insert contact information]. We can't wait to hear from you! **Note:** arenaflex is an equal opportunities employer and welcomes applications from diverse candidates. We're committed to creating a positive and inclusive work environment that supports the growth and development of our employees. Apply for this job