**Experienced Customer Support Representative – Chat Operations for arenaflex**
At arenaflex, we're on a mission to revolutionize the automotive industry by providing innovative solutions that drive sales and customer satisfaction. As a Customer Support Representative – Chat, you'll play a vital role in delivering exceptional online experiences to our clients' customers, turning conversations into leads that fuel revenue growth. If you're a positive, energetic, and tech-savvy individual with a passion for great customer service, we want to hear from you! **About arenaflex** arenaflex is a dynamic and forward-thinking company that's passionate about empowering automotive dealers to succeed in an ever-changing market. Our team is dedicated to providing cutting-edge solutions that drive sales, customer engagement, and loyalty. We're a relaxed, yet professional and fun environment that values creativity, innovation, and collaboration. If you're looking for a workplace that's as exciting as it is rewarding, join us at arenaflex! **Responsibilities** As a Customer Support Representative – Chat, you'll be responsible for: * Handling a wide variety of customer inquiries via online chat, providing accurate information about our products and services * Narrowing down on appointment information to schedule appointments and capture customer contact information for lead generation and client review * Summarizing interactions based on customer needs for client review * Developing and maintaining a knowledge base of our evolving products and services * Collaborating with our team to resolve customer issues and provide exceptional support * Participating in ongoing training and development to stay up-to-date on our products and services **Qualifications** To succeed in this role, you'll need: * Previous experience in retail customer service or the automotive industry (not necessary, but a plus!) * Basic internet and window-based computer skills * Strong ability to multitask, with gaming experience a helpful bonus * Positive and professional demeanor * Excellent written and verbal communication skills * Ability to adapt to change and thrive in a fast-paced work environment **Requirements** To join our team, you'll need to: * Attend 4 weeks of training, Tuesday – Saturday between the hours of 10am-6:30pm CST * Meet the qualifications listed above * Be available to work a variety of shifts, including evenings and weekends * Pass a background check and provide proof of eligibility to work in the United States **Benefits** At arenaflex, we believe in taking care of our associates and their families. That's why we offer: * Medical, dental, vision, and life insurance * Company contributions to your HSA * 6% match on 401(k) * Paid time off and a work-life balance * Onsite dining facility offering complimentary breakfast and lunch * Fitness center and onsite medical center * Variety of sports and social leagues to participate in after work * Volunteering initiatives through our Associate Foundation **Work Environment and Culture** Our College Station facility is a vibrant and dynamic workplace that's designed to inspire creativity and collaboration. You'll have access to: * State-of-the-art training programs and facilities * Onsite amenities, including a fitness center and medical center * A relaxed, yet professional and fun environment that values innovation and teamwork * Opportunities to participate in sports and social leagues, as well as volunteering initiatives **Compensation and Perks** We offer a competitive salary and benefits package, as well as a range of perks and incentives to recognize and reward your hard work and dedication. Join us at arenaflex and discover a workplace that's as exciting as it is rewarding! **How to Apply** If you're a motivated and customer-focused individual with a passion for technology and innovation, we want to hear from you! Apply now to join our team at arenaflex and start your journey towards a rewarding and challenging career in customer support. Apply Now! Apply for this job