**Experienced Data Entry Specialist – Veterinary Support and Client Services**

At arenaflex, we're revolutionizing the way people shop for their pets, and we're looking for talented individuals to join our dynamic team as Full-Time Data Entry Specialists. As a key member of our Veterinary Support and Client Services team, you'll play a vital role in providing exceptional customer service, handling prescription approvals, and ensuring a seamless experience for our pet-parent clients and colleagues. If you're passionate about delivering top-notch support, have a keen eye for detail, and are eager to learn, we want to hear from you! **Why You'll Love Working at arenaflex** At arenaflex, we prioritize the well-being, health, and culture of our employees and customers. We offer a comprehensive benefits package that includes: * Competitive starting wages * Opportunities for wage increases starting after 3 months of service * A comfortable, climate-controlled work environment * Employee 20% Discount Program at arenaflex for all your pet needs * 401(k) with company matching * Group building events and company-supported lunch meetings * Professional development and advancement opportunities * Health insurance qualification on the first of the month * Financed child, adult, and pet care through Care.com * Discounts on various items through the LifeMart Discount platform **What You'll Do** As a Data Entry Specialist, you'll be responsible for: * Connecting directly with veterinary facilities to arrange prescription approvals, resolve client issues, and explain order requests * Examining and resolving issues to determine proper solutions for clients and center partners, and following up on a case-by-case basis to resolve issues * Completing data entry of prescriptions into arenaflex's healthcare software * Maintaining a high level of quality through data entry and order handling of veterinary pharmacy orders * Working with empathy, attention, patience, compassion, and kindness to clients and partners alike * Working with an eagerness to learn and grow, sharing feedback, receiving feedback, and working in a culture of openness and development * Communicating with veterinary facilities via telephone (sometimes via different stations on a case-by-case basis) with various topics, primarily using our internal program and systems to explore solutions and record center note accounts, so being meticulous is essential * Expecting a significant portion of the typical business day will be outbound veterinary center/client telephone contacts **What You'll Need** To succeed in this role, you'll need: * 2 years of experience working in a client or healthcare-focused environment * Demonstrated excellent interpersonal skills (written, verbal, and listening) * Ability to perform multiple tasks (e.g., chatting on the phone while exploring on the computer and taking notes) * Working with ownership, being a self-starter, and standing out to detail * Capability with Microsoft Outlook * High school education or equivalent * Ability to maintain a Pharmacy Professional License from the Kentucky Board of Pharmacy (where applicable) * Decisive reasoning abilities * Shown ability to perform multiple tasks and perform well in a fast-paced environment * Ability to adjust to change as per the business needs of the organization * Adaptability to move schedule and stay at work longer than required depending on the situation by the specialty unit * Ability to maintain confidentiality and secure sensitive data * Ability to pass background checks **What We Offer** At arenaflex, we're committed to providing a supportive and inclusive work environment that fosters growth and development. As a Data Entry Specialist, you'll have access to: * Ongoing training and development opportunities to enhance your skills and knowledge * Collaborative and dynamic team environment * Recognition and rewards for outstanding performance * Opportunities for career advancement and professional growth * A comprehensive benefits package that includes health insurance, retirement savings, and more **How to Apply** If you're passionate about delivering exceptional customer service, have a keen eye for detail, and are eager to learn, we want to hear from you! Apply now to join our team as a Data Entry Specialist and be a part of our mission to revolutionize the way people shop for their pets. Apply Now! Apply for this job