**Experienced Entry-Level Customer Service Representative - Remote Opportunity with arenaflex**

Remote Full-time
At arenaflex, we're a dynamic and innovative organization that's been a leader in supplemental coverage for labor unions, credit unions, and associations for years. With a rich history dating back over a century, we're proud to be a subsidiary of Globe Life, a respected S&P 500 company traded under GL on the New York Stock Exchange. Our commitment to excellence has earned us an A+ Superior Rating from A.M.Best for financial strength, and we're now seeking motivated individuals to join our team as Entry-Level Customer Service Representatives. **About arenaflex** arenaflex is a forward-thinking organization that's dedicated to providing top-notch products and services to our clients. We're passionate about building strong relationships with our customers and delivering exceptional results. Our team is comprised of talented individuals who are driven by a shared vision of excellence, and we're excited to welcome new members to our family. **Why Join arenaflex?** * **Work from anywhere**: As a remote employee, you'll have the flexibility to work from anywhere in the world, allowing you to maintain a healthy work-life balance and enjoy the freedom to work in a setting that suits you best. * **Hands-on training**: Our comprehensive training program will equip you with the skills and knowledge you need to excel in your role, ensuring you're set up for success from day one. * **Fun and energetic work environment**: Our team is known for its positive and supportive atmosphere, making it an ideal place to grow and develop your skills. * **Competitive compensation**: You'll receive a competitive salary, plus bonuses, ensuring you're rewarded for your hard work and dedication. * **Rapid growth and advancement opportunities**: arenaflex is committed to helping you grow and develop your career, with opportunities for advancement and professional growth. **Responsibilities** As an Entry-Level Customer Service Representative, you'll be responsible for: * **Completing industry-leading training program**: Our comprehensive training program will equip you with the skills and knowledge you need to excel in your role. * **Outbound and inbound calls**: You'll be responsible for making outbound calls to clients and potential clients to set appointments, as well as handling inbound calls from clients and potential clients who request products and services. * **Utilizing the Zoom platform**: You'll use the Zoom platform to educate and sell life and supplemental health insurance to clients and potential clients. * **Assisting clients and potential clients**: You'll assist clients and potential clients to complete electronic applications, ensuring a seamless and efficient experience. * **Attending team training**: You'll attend team training twice a week to stay up-to-date on the latest products and services, as well as to develop your skills and knowledge. **Qualifications** To be successful in this role, you'll need: * **Excellent communication skills**: You'll need to possess excellent communication skills, both written and verbal, to effectively communicate with clients and potential clients. * **Competitive with a desire for excellence**: You'll need to be competitive and driven, with a desire for excellence in everything you do. * **Basic computer knowledge**: You'll need to have basic computer knowledge, including proficiency in Microsoft Office and other software applications. * **High School Diploma or equivalent**: You'll need to have a High School Diploma or equivalent to be considered for this role. **Skills and Competencies** To succeed in this role, you'll need to possess the following skills and competencies: * **Communication skills**: Excellent written and verbal communication skills, with the ability to effectively communicate with clients and potential clients. * **Sales skills**: Strong sales skills, with the ability to sell life and supplemental health insurance to clients and potential clients. * **Technical skills**: Basic computer knowledge, including proficiency in Microsoft Office and other software applications. * **Time management skills**: Strong time management skills, with the ability to prioritize tasks and manage your time effectively. * **Customer service skills**: Excellent customer service skills, with the ability to provide a positive and supportive experience for clients and potential clients. **Career Growth Opportunities and Learning Benefits** At arenaflex, we're committed to helping you grow and develop your career. We offer a range of career growth opportunities, including: * **Professional development**: We offer a range of professional development opportunities, including training programs, workshops, and conferences. * **Mentorship**: We offer a mentorship program, which pairs you with an experienced colleague who can provide guidance and support. * **Career advancement**: We offer opportunities for career advancement, including promotions and new roles. **Work Environment and Company Culture** At arenaflex, we're proud of our positive and supportive work environment. We're a team-oriented organization that values collaboration, innovation, and excellence. Our company culture is built on the following values: * **Excellence**: We strive for excellence in everything we do. * **Innovation**: We're committed to innovation and continuous improvement. * **Collaboration**: We work together as a team to achieve our goals. * **Customer focus**: We're committed to providing a positive and supportive experience for our clients and potential clients. **Compensation, Perks, and Benefits** As an Entry-Level Customer Service Representative, you'll receive a competitive salary, plus bonuses. You'll also be eligible for a range of perks and benefits, including: * **Health insurance**: We offer a range of health insurance options, including medical, dental, and vision coverage. * **Retirement plan**: We offer a 401(k) retirement plan, with a company match. * **Paid time off**: You'll receive paid time off, including vacation days, sick leave, and holidays. * **Flexible work arrangements**: We offer flexible work arrangements, including remote work options. **Conclusion** If you're a motivated and driven individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity. As an Entry-Level Customer Service Representative, you'll have the chance to grow and develop your career, while working in a positive and supportive environment. Don't miss out on this opportunity to join our team and start your career with arenaflex today! Apply for this job
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