**Experienced Freelance Customer Experience Strategist – Part-Time Opportunity at arenaflex**

**Join arenaflex, a forward-thinking advertising agency that puts People First, as we revolutionize the way brands connect with their audiences.** At arenaflex, we're passionate about creating meaningful work that resonates with people, for brands that genuinely care about their customers, and with a team that's empowered to thrive. Our unique philosophy sets us apart from traditional agencies, and we're now seeking an experienced Freelance Customer Experience Strategist to join our team on a part-time basis. **About arenaflex** arenaflex is an independent advertising agency that's redefining the industry with our People First approach. We're committed to creating work that truly matters, for brands that respect and value people, and with a team that's empowered to grow and succeed. Our sunny Santa Monica, California office is the perfect setting for innovative thinkers and creatives to come together and make a real impact. **Freelance Customer Experience Strategist Opportunity** We're looking for a highly skilled Freelance Customer Experience Strategist to support our team on a part-time basis, approximately 8-20 hours per week (average of about 15 hours per week), starting immediately. This role will be a fantastic opportunity for someone who wants to work with a dynamic team, contribute to exciting projects, and grow their skills in a fast-paced environment. **Key Responsibilities** As a Freelance Customer Experience Strategist at arenaflex, you'll have the opportunity to work on a variety of projects, including: * Supporting the development of communications plans that drive real results * Creating channel briefs for social and digital creative to fulfill media plans * Reviewing creative assets to ensure alignment with briefs and platform best practices * Developing and managing omnichannel asset ecosystems, mapping creative assets to audiences across the funnel * Consulting on and contributing to briefs for various digital marketing channels, including social media, digital display, website, email, app engagement, and more **How You'll Excel in Your Role** To succeed in this role, you'll need: * 5-10 years of experience in digital marketing and/or social media strategy, with a strong understanding of channels beyond social media * Familiarity with basic principles of brand building and measurement, including brand trackers, audience segmentation, category dynamics, principles of growth, and more * Availability for meetings in the PST timezone * The ability to contribute independently to project requirements without requiring a lot of oversight or training * A clear, competent, and confidence-inspiring communication style **What We Offer** As a Freelance Customer Experience Strategist at arenaflex, you'll have the opportunity to: * Work with a dynamic team of innovators and creatives who are passionate about making a real impact * Contribute to exciting projects that drive real results and make a difference in people's lives * Grow your skills and expertise in a fast-paced environment with opportunities for professional development * Enjoy a flexible work arrangement that allows you to balance your freelance work with other commitments * Be part of a company culture that values people, creativity, and innovation **Work Environment and Company Culture** Our sunny Santa Monica, California office is the perfect setting for innovative thinkers and creatives to come together and make a real impact. We're a collaborative and dynamic team that values open communication, creativity, and innovation. Our company culture is built on a foundation of respect, empathy, and trust, and we're committed to creating a work environment that's inclusive, supportive, and fun. **Compensation and Benefits** As a Freelance Customer Experience Strategist at arenaflex, you'll receive competitive compensation and benefits, including: * A flexible hourly rate that reflects your experience and skills * Opportunities for professional development and growth * A comprehensive benefits package that includes health insurance, retirement savings, and more * A fun and supportive work environment that's designed to help you thrive **How to Apply** If you're a highly skilled Freelance Customer Experience Strategist who's passionate about making a real impact, we'd love to hear from you. Please submit your application, including your resume, cover letter, and portfolio, to [insert contact information]. We can't wait to hear from you and explore how you can contribute to our team's success. **Apply Now** Don't miss this opportunity to join arenaflex as a Freelance Customer Experience Strategist and be part of a dynamic team that's changing the face of advertising. Apply now and take the first step towards a fulfilling career that's all about people, creativity, and innovation. Apply for this job