**Experienced Full Stack Customer Service Representative – Insurance Industry Expertise**

At arenaflex, we're revolutionizing the way the multi-trillion-dollar P&C insurance economy operates by creating intelligent experiences for insurers, repairers, automakers, part suppliers, lenders, and more. Our cutting-edge cloud platform, the CCC Intelligent Experience Cloud, is powered by broad AI and an innovative event-based architecture, connecting over 35,000 businesses to power customized applications and platforms for optimal outcomes and personalized experiences that just work. Through purposeful innovation and the strength of our connections, our technologies empower the people and industry relied upon to keep lives moving forward when it matters most. As a key member of our team, you'll have the opportunity to make a real-life impact, advance in your career, and contribute to arenaflex's success. **The Role** We're seeking an experienced Full Stack Customer Service Representative to join our team. As a remote position, all onboarding and training will be conducted virtually. You'll be equipped with a desktop computer, dual monitors, keyboard, mouse, web cam, and headset to ensure a seamless and productive work experience. Starting wage is $20.50 per hour, with benefits available from day one and promotional opportunities within 6 months dependent upon performance. **Key Responsibilities:** * Assist in answering incoming calls from insurance adjusters and vehicle owners by explaining in detail arenaflex's valuation product offering * Document conversations with claims adjusters in regard to the specific loss report * Maintain a good relationship with dealers and claims adjusters to ensure overall customer satisfaction * Adhere to attendance, production, quality, and other metric standards **Requirements:** * No prior insurance or automotive experience is required, as we will train individuals who are willing to continue to learn and develop * High school diploma * Some college preferred * 3 years prior customer service experience required * Strong verbal and written communication skills * Self-motivated * Ability to multi-task * Excellent mathematical and analytical skills * Exceptional organization skills with attention to detail * Possess a positive attitude and desire to provide outstanding customer service * Strong technical aptitude * Ability to work independently * Quiet and professional home work environment free of distractions * High-speed internet connection (DSL or cable modem – non-cellular – with minimum speed of 25 mbps download and 15 mbps upload) **About arenaflex's Commitment to Employees:** arenaflex understands that our employees play an integral role in our vision to shape a world where life just works. Our team is defined by our values of Integrity, Customer-Focus, Innovation, Inclusion & Diversity, Tenacity, and Connection. Through diverse perspectives, purposeful innovation, and the strength of connections, our technologies empower the people and industry relied upon to keep lives moving forward when it matters most. At arenaflex, together everyone can thrive as we innovate and collaborate, creating employee experiences that just work. We are committed to providing opportunities for our people to make real-life impacts, advance in their careers, and contribute to arenaflex's success. **arenaflex Offers:** * Competitive compensation and benefits to support you and your families, including: + 401K Match + Paid time off + Annual Incentive Plan Performance Bonus + Comprehensive health insurance + Adoption Assistance + Tuition Reimbursement + Wellness Programs + Stock Purchase Plan options + Employee Resource Groups * A dynamic and inclusive work environment where you belong, are seen, valued, and respected * Opportunities for growth and development in a rapidly evolving industry * Collaborative and supportive team environment **Why Join arenaflex?** * Make a real-life impact in the insurance industry * Advance in your career with opportunities for growth and development * Contribute to arenaflex's success and shape the future of the P&C insurance economy * Enjoy a dynamic and inclusive work environment where you belong * Receive competitive compensation and benefits to support you and your families * Collaborate with a supportive team environment that values diversity and inclusion **How to Apply:** If you're passionate about delivering exceptional customer service and making a real-life impact in the insurance industry, we encourage you to apply for this exciting opportunity. Click the link below to register your interest and take the first step towards joining our team. Apply Job! Apply for this job