**Experienced Full Stack Online Chat Specialist – Entry Level – arenaflex**

At arenaflex, we're on a mission to revolutionize the way we interact with our customers, and we're looking for a talented and enthusiastic individual to join our team as an Online Chat Specialist (Entry Level). As a key member of our customer support team, you'll be responsible for providing top-notch service to our clients' website visitors, helping them navigate our products and services, and ensuring that every interaction is a positive and memorable experience. **About arenaflex** arenaflex is a rapidly growing company that's passionate about delivering exceptional customer experiences. We're a team of innovators, problem-solvers, and customer advocates who are dedicated to making a difference in the lives of our customers. Our company culture is built on a foundation of collaboration, creativity, and a commitment to excellence, and we're looking for like-minded individuals to join our team. **Responsibilities** As an Online Chat Specialist at arenaflex, you'll be responsible for: * Answering incoming customer live chats regarding website navigation issues, service questions, and general client concerns * Evaluating customer interactions and elevating issues to the Online Chat Manager when appropriate * Creating relationships with new customers to better understand and achieve their needs * Responding to customer questions, inquiries, requests, and problems accurately, concisely, and appropriately * Promoting interest in client products and services * Consistently achieving established standards of the position * Continually portraying and projecting a positive and professional image * Providing administrative support to the customer service team * May assist with overflow work and other duties as needed **Key Skills and Qualifications** To be successful in this role, you'll need: * A strong work ethic with the ability to work well both independently and within the context of a larger team-oriented environment * PC keyboarding and internet experience * Strong communication and interpersonal skills, including written and verbal * An upbeat, positive attitude and professional demeanor * Articulate and well-accustomed to a client-facing role * Ability to compose professional emails (a plus) * Proficient written and verbal communication skills in English * Basic technical skills (able to navigate through smartphone and computer applications) * An upbeat, positive, kind, empathetic personality **What We Offer** As a member of our team, you'll enjoy a range of benefits, including: * Company equity program * Medical, dental, life, and vision insurance * Unlimited paid time off * Paid family leave * Short-term disability * 401k plan * Reimbursement for education and professional development * Employee assistance program **Work Environment** This is a remote position, which means you'll have the flexibility to work from the comfort of your own home. You'll need to have a dedicated workspace with a reliable internet connection and a quiet, distraction-free environment. **Career Growth Opportunities** At arenaflex, we're committed to helping our employees grow and develop their careers. We offer a range of training and development opportunities, including: * On-the-job training and mentorship * Online courses and certification programs * Conferences and workshops * Career coaching and guidance **How to Apply** If you're a motivated and enthusiastic individual who is passionate about delivering exceptional customer experiences, we'd love to hear from you. Please submit your application, including your resume and a cover letter, to [insert contact information]. We can't wait to hear from you! **Apply Now** Apply Job! **Note:** arenaflex is an equal opportunities employer and welcomes applications from diverse candidates. We're committed to creating a workplace that's inclusive, respectful, and supportive of all employees. Apply for this job