**Experienced Remote Data Entry Associate – Healthcare and Insurance Domain Expert**

Remote Full-time
At arenaflex, we're committed to delivering exceptional services to our clients, and we're seeking a highly skilled and detail-oriented Remote Data Entry Associate to join our team. As a key member of our remote workforce, you'll play a vital role in ensuring the accuracy and timeliness of our data entry processes, while also providing top-notch support to our clients. **About arenaflex** arenaflex is a leading provider of innovative solutions to the healthcare and insurance industries. Our team of experts is dedicated to delivering high-quality services that meet the evolving needs of our clients. With a strong focus on customer satisfaction, we're committed to building long-term relationships with our clients and partners. **Job Summary** As a Remote Data Entry Associate, you'll be responsible for a range of tasks, including data entry, research, and validation of provider contract records. You'll work closely with our team to ensure the accuracy and timeliness of our data entry processes, while also providing exceptional support to our clients. This is a temporary position, with the potential for long-term employment opportunities. **Key Responsibilities** * Scrubbing, researching, and validating data entry and provider contract records * Updating status in customer systems * Researching and installing healthcare provider contracts, including verification of provider information, contract accuracy, and database loading * Retrieving and entering data from computer/web-based systems, files, and other documents * Analyzing information collected to identify potential problems and discrepancies * Ensuring accurate and timely completion of transactions to meet or exceed client SLAs (Service Level Agreements) * Applying healthcare and insurance domain knowledge, theoretical concepts, etc. to undertake problem-solving * Identifying and resolving both routine and non-routine problems or escalation to more proficient team members * Monitoring of email box and sending responses to inquiries **Requirements** * 1+ year(s) of experience in a role that required a focus on quality, including attention to detail, accuracy, and accountability for your work * 1+ year(s) of experience in a professional/office-related environment (i.e., office support, data entry, clerical, customer service) that required you to work regularly scheduled shifts * 1+ year(s) of experience using a computer with Windows applications that required you to use a keyboard, navigate multiple screens and computer systems, and learn new software tools * An education level of at least a high school diploma or GED **Preferred Qualifications** * Ability to communicate (oral/written) effectively in a professional/office setting * Effective troubleshooting skills where you can leverage your research, analysis, and problem-solving skills * Time management skills that require the ability to cope with a complex, changing environment * Knowledge of AS400, Windows-based systems, Excel Spreadsheets, following SOPs (Standard Operating Procedures) **Training and Development** * All new hires will be required to successfully complete our training course and demonstrate proficiency of the material **Schedule and Availability** * Required schedule availability for this position is Monday-Friday, 8AM-4:30PM * The shift schedule can be changed as per client's requirements **Compensation and Benefits** * Pay: $15.00 - $26.00 per hour * Schedule: 8 hour shift, Monday to Friday * Education: High school or equivalent (Preferred) * Experience: Professional/office-related environment: 1 year (Required), Data entry: 1 year (Required), Customer service: 1 year (Required), AS400: 1 year (Preferred) **Work Environment and Culture** * arenaflex is committed to creating a positive and inclusive work environment that supports the growth and development of our team members * We offer a range of benefits and perks, including flexible work arrangements, professional development opportunities, and a comprehensive benefits package **How to Apply** If you're a motivated and detail-oriented individual with a passion for data entry and customer service, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information]. We can't wait to hear from you! **Apply Now** [Insert link to application portal] Don't miss out on this opportunity to join our team and contribute to the success of arenaflex. Apply now and take the first step towards a rewarding and challenging career in data entry and customer service. Apply for this job
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