Experienced Remote Sales Chat Representative – Shipping Container Sales and Customer Engagement Specialist

Welcome to arenaflex: Revolutionizing the Shipping Container Industry arenaflex is a pioneering retail company that specializes in supplying and delivering high-quality secondhand shipping containers across the United States. We have established strong partnerships with leading shipping lines and shipping container manufacturers, enabling us to offer a vast array of containers for various purposes. From on-site storage solutions to innovative applications such as container homes, pop-up shops, portable offices, emergency shelters, and garden sheds, our containers have become an integral part of modern life. At arenaflex, we are committed to providing our customers with exceptional quality shipping containers at affordable prices, backed by outstanding customer service and support. Job Overview: Remote Sales Chat Representative We are seeking a highly motivated and results-driven Remote Sales Chat Representative to join our dynamic team. As a key member of our sales team, you will be responsible for advertising and selling shipping containers to customers using our cutting-edge software. Your primary objective will be to engage with customers via chat, understand their needs, and encourage them to place orders. You will have the opportunity to close sales directly on the chat platform and send invoices using our company's system. Each lead you generate will be assigned to a sales manager for follow-up via phone calls, ensuring a seamless customer experience. Key Responsibilities: Utilize our software to advertise and sell shipping containers to customers via chat Engage with customers, understand their requirements, and provide personalized solutions Close sales directly on the chat platform and send invoices using our company's system Generate leads and assign them to sales managers for follow-up via phone calls Participate in daily training sessions to enhance your skills and knowledge Collaborate with mentors and the Q&A group to achieve your goals and resolve any challenges Essential Qualifications: To be successful in this role, you should possess the following essential qualifications: Excellent communication and interpersonal skills Strong sales and customer service skills Ability to work independently in a remote environment Strong internet connection and a reliable phone or laptop Basic computer skills and familiarity with software applications High school diploma or equivalent required; college degree preferred Preferred Qualifications: While not essential, the following preferred qualifications will give you a competitive edge: Previous experience in sales, customer service, or a related field Familiarity with chat software and customer relationship management (CRM) systems Knowledge of the shipping container industry or a related field Proven track record of meeting or exceeding sales targets Excellent problem-solving and time management skills Skills and Competencies: To excel in this role, you should possess the following skills and competencies: Communication skills: ability to clearly and effectively communicate with customers via chat Sales skills: ability to understand customer needs and provide personalized solutions Technical skills: ability to use our software and other technology tools to perform your duties Time management skills: ability to prioritize tasks and manage your time effectively in a remote environment Adaptability: ability to adapt to changing circumstances and priorities Career Growth Opportunities and Learning Benefits: At arenaflex, we are committed to the growth and development of our employees. As a Remote Sales Chat Representative, you will have access to: Daily training sessions to enhance your skills and knowledge Mentorship and support from experienced colleagues Opportunities for career advancement and professional growth A dynamic and supportive work environment that encourages innovation and creativity Work Environment and Company Culture: arenaflex is a remote-friendly company that values flexibility and work-life balance. Our company culture is built on the following core values: Customer-centricity: we prioritize our customers' needs and strive to provide exceptional service Innovation: we encourage creativity and innovation in all aspects of our business Teamwork: we believe in collaboration and mutual support to achieve our goals Integrity: we operate with transparency, honesty, and integrity in all our interactions Compensation, Perks, and Benefits: As a Remote Sales Chat Representative at arenaflex, you can expect: Competitive compensation and commission structure Opportunities for career advancement and professional growth Flexible working hours and remote work arrangements Access to cutting-edge technology and software tools A dynamic and supportive work environment that encourages innovation and creativity Conclusion: If you are a motivated and results-driven sales professional looking for a new challenge, we encourage you to apply for the Remote Sales Chat Representative position at arenaflex. With our commitment to customer satisfaction, innovation, and employee growth, we offer a unique and rewarding work environment that will help you achieve your career goals. Apply now and join our team of dedicated professionals who are passionate about revolutionizing the shipping container industry. Apply for this job