Experienced Retail Customer Care Representative – Building Strong Relationships and Driving Sales Success at blithequark

Remote Full-time
Are you a people person with a passion for delivering exceptional customer experiences? Do you thrive in fast-paced environments where no two days are ever the same? If so, we want to hear from you! blithequark is seeking an experienced Retail Customer Care Representative to, where you'll play a vital role in building strong relationships with our customers and driving sales success. About blithequarkblithequark is a leading provider of innovative solutions and services that empower individuals and businesses to thrive in an ever-changing world.Our commitment to excellence, customer satisfaction, and employee growth has earned us a reputation as a trusted partner in the industry. As a Retail Customer Care Representative at blithequark, you'll be part of a dynamic team that's dedicated to delivering exceptional customer experiences and driving business results. ResponsibilitiesAs a Retail Customer Care Representative at blithequark, you'll be responsible for:* Building and maintaining relationships with both existing and potential clients through exceptional customer service and product knowledge* Generating retail sales by using your passion for cutting-edge technology and exceptional customer service to expand our network* Learning and uncovering customers' needs by creating connections and asking the right questions* Positioning product insights and solution recommendations to provide customers with a complete top-down sales solution* Closing sales by using phenomenal communication skills to fulfill customer needs with simple and intuitive tech solutions* Continuously developing yourself through ongoing training and up-skilling in operational functions across merchandising and inventory* Refining your sales skills through outbound calls to current blithequark customers interested in our products and servicesKey Skills and QualificationsTo succeed as a Retail Customer Care Representative at blithequark, you'll need:* High school diploma or GED* One or more years of work experience* Willingness to work evenings, weekends, and holidays (you'll know your schedule four weeks in advance)* Openness to pick up additional shifts and earn more income, typically during the summer months, November through December, and/or during peak vacation periods* Experience working in a commission-based environment* Demonstrated sales experience communicating with customers to find solutions* Customer service experiencePreferred QualificationsWhile not required, the following qualifications are highly desirable:* Experience working in a retail or sales environment* Knowledge of our products and services* Proven track record of sales success* Excellent communication and interpersonal skills* Ability to work in a fast-paced environment and adapt to changing prioritiesBenefits and PerksAs a Retail Customer Care Representative at blithequark, you'll enjoy a comprehensive benefits package that includes:* Health and wellness benefits* 6% contribution match on your 401(k)* Stock awards* Over four weeks of paid time off (inclusive of vacation, holidays, and personal days)* Discounted blithequark products and services* Paid parental leave of up to four months* Tuition assistance of up to $8K per year* Other rewards that facilitate your growth and successCareer Growth OpportunitiesAt blithequark, we're committed to helping our employees grow and develop their careers.As a Retail Customer Care Representative, you'll have access to ongoing training and development opportunities, including:* Ongoing training and up-skilling in operational functions across merchandising and inventory* Refining your sales skills through outbound calls to current blithequark customers* Opportunities for advancement to leadership roles or specialized positions within the companyWork Environment and Company Cultureblithequark is a dynamic and fast-paced work environment that's dedicated to delivering exceptional customer experiences and driving business results.Our company culture is built on a foundation of:* Collaboration and teamwork* Innovation and creativity* Customer obsession* Continuous learning and development* Diversity, equity, and inclusionIf you're a motivated and customer-focused individual who's passionate about delivering exceptional experiences, we want to hear from you! to become a Retail Customer Care Representative at blithequark and take the first step towards a rewarding and challenging career. !
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