**Experienced Sales Associate/Customer Service Representative – Delivering Exceptional Customer Experiences at arenaflex**

At arenaflex, we're passionate about providing top-notch customer service and exceeding our customers' expectations. As a Sales Associate/Customer Service Representative, you'll play a vital role in driving our success by delivering exceptional customer experiences, promoting our products and services, and ensuring seamless operations in our fast-paced and collaborative environment. **About arenaflex** arenaflex is a leading provider of innovative solutions and services, dedicated to empowering businesses and individuals to achieve their goals. Our commitment to customer satisfaction and excellence has earned us a reputation as a trusted partner in the industry. As a Sales Associate/Customer Service Representative, you'll be part of a dynamic team that's passionate about making a difference and exceeding expectations. **Key Responsibilities:** * Greet customers in a friendly and welcoming manner, determining their needs and exceeding their expectations through exceptional customer service * Deliver exceptional customer experiences through customer engagement and quality product delivery * Be knowledgeable of products and services offered and properly promote them to customers * Identify customer needs and offer additional services that could benefit them * Receive, sort, and place mail in mailboxes accurately * Record all sales transactions completely and accurately in our Point of Sale system * Pack contents for shipping using established procedures and products * Receive and prepare documents for printing * Operate all software packages, including shipment manifesting software and label generation * Process and document damaged shipments, late, and lost package claims * Assist in merchandising the store, including stocking shelves with product, ensuring a clean and orderly appearance of product, and informing appropriate personnel of inventory levels for re-ordering supplies * Perform end-of-day duties, including reconciliation of cash, checks, money orders, credit cards, and all other transactions accurately and in accordance with company policy and procedure * Operate copiers, fax machines, binding equipment, and all other office machines in a safe, efficient, and productive manner, helping customers operate office machines located in the retail area * Perform general housekeeping duties **Essential Qualifications:** * High school diploma or equivalent required; some college or vocational training preferred * Excellent communication and interpersonal skills, with the ability to work effectively with customers, colleagues, and management * Strong problem-solving and analytical skills, with the ability to think critically and make sound decisions * Ability to work in a fast-paced environment, with a high level of energy and enthusiasm * Basic math skills, with the ability to accurately handle cash, credit card transactions, and other financial responsibilities * Ability to lift up to 25 pounds, with frequent standing, walking, and bending * Availability to work a variety of shifts, including days, evenings, and weekends **Preferred Qualifications:** * Previous experience in sales, customer service, or a related field * Familiarity with Point of Sale systems and other software packages * Knowledge of shipping and handling procedures, including package preparation and manifesting * Experience with office equipment, including copiers, fax machines, and binding equipment * Basic computer skills, with the ability to learn and operate new software packages **Skills and Competencies:** * Excellent customer service skills, with the ability to build strong relationships with customers * Strong communication and interpersonal skills, with the ability to work effectively with colleagues and management * Basic math skills, with the ability to accurately handle cash, credit card transactions, and other financial responsibilities * Ability to work in a fast-paced environment, with a high level of energy and enthusiasm * Strong problem-solving and analytical skills, with the ability to think critically and make sound decisions * Ability to learn and adapt to new software packages and procedures **Career Growth Opportunities and Learning Benefits:** * arenaflex offers a comprehensive training program, designed to help you develop the skills and knowledge you need to succeed in your role * Opportunities for advancement and career growth, with a focus on promoting from within * Access to ongoing training and development programs, designed to help you stay up-to-date with the latest industry trends and technologies * A dynamic and supportive work environment, with a focus on teamwork and collaboration **Work Environment and Company Culture:** * arenaflex is a fast-paced and collaborative environment, with a focus on delivering exceptional customer experiences * Our team is passionate about making a difference and exceeding expectations, with a commitment to customer satisfaction and excellence * We offer a comprehensive benefits package, including employee discounts, flexible scheduling, and opportunities for career growth and development * Our work environment is designed to promote teamwork and collaboration, with a focus on open communication and mutual respect **Compensation, Perks, and Benefits:** * Competitive hourly rate of $14.00 per hour * Employee discount on arenaflex products and services * Flexible scheduling, with opportunities for part-time and full-time work * Comprehensive benefits package, including access to ongoing training and development programs * Opportunities for career growth and advancement, with a focus on promoting from within **How to Apply:** If you're passionate about delivering exceptional customer experiences and exceeding expectations, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you! Apply for this job