**Experienced Seasonal Chat & Phone Tech Support/Customer Service Agent – Inbound Customer Experience Specialist**

At arenaflex, we're not just a customer service company – we're a team of passionate individuals dedicated to creating memorable experiences for our customers and each other. As a Seasonal Chat & Phone Tech Support/Customer Service Agent, you'll be at the forefront of delivering exceptional support, working from the comfort of your own home, and enjoying a flexible schedule with opportunities for growth and development. **Why Join arenaflex?** arenaflex is a global leader in the customer experience (CX) industry, with a rich history of innovation and a commitment to creating positive moments for our customers, teams, and friends. With over 20 years of experience in hiring for customer support roles, we've developed modernized application technology that benefits our customers and our associates alike. Our inbound-only call center ensures that you'll never have to deal with cold calling, allowing you to focus on providing exceptional support and building meaningful relationships with our customers. **Responsibilities:** As a Seasonal Chat & Phone Tech Support/Customer Service Agent, you'll be responsible for: * Providing basic technical support via phone or chat, ensuring that our customers receive the help they need in a timely and efficient manner * Delivering an exceptional support experience, exceeding customer expectations and building loyalty through positive interactions * Interacting and communicating effectively with a variety of customers, understanding their needs and concerns, and providing solutions that meet their expectations * Providing a memorable and delightful experience, creating positive moments that leave a lasting impression on our customers **What We Offer:** * **Work from Home:** Enjoy the flexibility of working from the comfort of your own home, with the freedom to create your own schedule and work environment * **Computer Equipment Provided:** We'll provide you with the necessary computer equipment, including a monitor, to ensure that you have everything you need to succeed * **Full-Time Schedule:** Work a full-time schedule, with opportunities to become permanent and advance your career * **Competitive Pay:** Earn $14/hour, with incentive opportunities to reward your hard work and dedication * **Hands-on Training:** Receive 100% paid training, with a focus on developing your skills and knowledge to succeed in your role * **Internal Mobility:** Take advantage of our internal mobility program, with 84% of our managers promoted from within * **Employee Discounts:** Enjoy discounts on products and services from leading brands, saving you money and enhancing your quality of life * **Referral Bonuses:** Refer friends and family to arenaflex and earn referral bonuses, rewarding your efforts and encouraging you to share the arenaflex experience with others * **EverBetter Wellness Program:** Participate in our comprehensive wellness program, promoting your physical and mental well-being and supporting your overall health and happiness **Location Requirements:** To be eligible for this role, you must reside in one of the following states: * Alabama * Arkansas * Florida * Georgia * Iowa * Idaho * Indiana * Kansas * Kentucky * Louisiana * Michigan * Minnesota * Missouri * Mississippi * North Carolina * North Dakota * Nebraska * New Mexico * Nevada * Ohio * Oklahoma * Pennsylvania * South Carolina * South Dakota * Tennessee * Texas * Utah * Virginia * Wisconsin * West Virginia * Wyoming **Qualifications:** To succeed in this role, you'll need: * A High School Diploma or GED Equivalent * 18 years of age * Flexibility to meet the needs of the business * A strong desire to provide exceptional customer service and support **Equipment and Internet Requirements:** To work from home, you'll need: * A 19-inch standalone monitor * A hardwired internet connection (no satellite or wireless) * A required internet speed of 5.0 Mbps Down/ 5.0 Mbps Up * A working phone line (home phone or mobile) * A noise/distraction-free home office environment * A desk and an ergonomic chair **About arenaflex:** arenaflex is a global leader in the customer experience (CX) industry, with a rich history of innovation and a commitment to creating positive moments for our customers, teams, and friends. With 170,000 associates across the globe, we're the team behind the best experiences for 750+ of the world's leading brands, from Fortune 500 companies to local startups. We know every action taken, no matter how small, has a significant impact. Our employees savor the small moments and celebrate the big wins with our clients and with each other. Supporting +9 million customer conversations every day in +60 languages across 45 countries, arenaflex combines innovative thinking and digital solutions – including self-service, artificial intelligence (AI), and data-driven analytics – with the expertise and empathy of our employees to Create Connection. Value Conversation. **Get to Know Us:** Learn more about arenaflex at [www.arenaflex.com]( and connect with us on Facebook, LinkedIn, and Twitter. **EEO:** arenaflex is committed to selecting, developing, and rewarding the best person for the job based on the requirements of the work to be performed and without regard to race, age, color, religion, sex, creed, national origin, ancestry, citizenship, disability/handicap, marital status, protected veteran status, uniform status, sexual orientation, pregnancy, genetic information, gender identity and expression, or any other basis protected by federal, state or local law. The Company forbids discrimination of all kinds, whether directed at Associates, applicants, vendors, customers, or visitors. This policy applies to all terms and conditions of employment, including recruitment, hiring, promotion, compensation, benefits, training, discipline, and termination. **Apply Now:** Ready to join the arenaflex team and start creating memorable experiences for our customers? Apply now and take the first step towards a rewarding career in customer service and support! Apply for this job