Freelance Customer Social Media Support Agent (Remote) ID-2071 – blithequark Store

Are you a highly motivated and enthusiastic individual with excellent communication skills? Do you have a passion for delivering exceptional customer service and a knack for staying calm under pressure? If so, we invite you to of freelance customer social media support agents at blithequark Store. As a key member of our remote support team, you will be responsible for providing top-notch customer support to our clients through live chat, social media, and other digital channels. About blithequark Store blithequark Store is a leading e-commerce platform that offers a wide range of products and services to customers worldwide. Our mission is to provide an exceptional shopping experience, and we are committed to delivering outstanding customer service through our team of dedicated support agents. As a freelance customer social media support agent, you will be an integral part of our team, working closely with our clients to resolve customer inquiries, provide product information, and offer personalized support. Key Responsibilities As a freelance customer social media support agent, your primary responsibilities will include: * Responding to live chat messages on our clients' websites and social media accounts in a timely and professional manner * Providing accurate and helpful information to customers about products, services, and policies * Resolving customer complaints and issues in a fair and efficient manner * Offering personalized support and recommendations to customers to enhance their shopping experience * Collaborating with our clients to develop and implement effective customer support strategies * Maintaining accurate records of customer interactions and feedback What We Offer As a freelance customer social media support agent at blithequark Store, you will enjoy a range of benefits, including: * Competitive hourly rate of $25 per hour * Flexible scheduling to accommodate your availability and needs * Opportunity to work with a variety of clients and products * Comprehensive training and support to ensure your success * Opportunity to develop your skills and expertise in customer service and social media support * Collaborative and dynamic work environment with a team of dedicated support agents Requirements To be successful as a freelance customer social media support agent at blithequark Store, you will need: * A device with access to social media and website chat functions (phone/tablet/laptop) * Ability to work independently and manage your time effectively * Excellent communication and interpersonal skills * Ability to closely follow provided steps and instructions * Reliable internet connection * Availability of at least 5 hours per week * Strong problem-solving and analytical skills * Ability to work in a fast-paced environment and adapt to changing priorities Preferred Qualifications While not required, the following qualifications are highly desirable: * Previous experience in customer service or social media support * Knowledge of e-commerce platforms and online shopping trends * Familiarity with social media platforms and online chat tools * Strong typing skills and ability to work efficiently in a fast-paced environment * Ability to work in a team environment and collaborate with colleagues Career Growth Opportunities As a freelance customer social media support agent at blithequark Store, you will have the opportunity to develop your skills and expertise in customer service and social media support. Our team is committed to providing comprehensive training and support to ensure your success, and we offer a range of career growth opportunities, including: * Advancement to senior support agent roles * Opportunities to work with new clients and products * Development of specialized skills and expertise in areas such as social media marketing and e-commerce * Potential for full-time employment with blithequark Store Work Environment and Company Culture As a remote support agent, you will have the flexibility to work from home and enjoy a range of benefits, including: * Flexible scheduling to accommodate your needs and availability * Opportunity to work in a collaborative and dynamic environment with a team of dedicated support agents * Comprehensive training and support to ensure your success * Opportunity to develop your skills and expertise in customer service and social media support * Collaborative and supportive work environment with a focus on customer satisfaction and employee well-being Compensation, Perks, and Benefits As a freelance customer social media support agent at blithequark Store, you will enjoy a competitive hourly rate of $25 per hour, as well as a range of benefits, including: * Flexible scheduling to accommodate your needs and availability * Opportunity to work in a collaborative and dynamic environment with a team of dedicated support agents * Comprehensive training and support to ensure your success * Opportunity to develop your skills and expertise in customer service and social media support * Collaborative and supportive work environment with a focus on customer satisfaction and employee well-being If you are a highly motivated and enthusiastic individual with excellent communication skills and a passion for delivering exceptional customer service, we invite you to apply for this exciting opportunity. Please through our website including your resume, cover letter, and availability. We look forward to hearing from you! Equal Opportunities Employer blithequark Store is an equal opportunities employer and welcomes applications from diverse candidates. We are committed to providing a fair and inclusive work environment and to promoting diversity and inclusion in all aspects of our business.