**Front Desk Supervisor/Customer Service Representative – arenaflex Hospitality**

At arenaflex, we're not just a hospitality company – we're a leader in creating unforgettable experiences for our guests. With a rich history dating back to 1919, arenaflex has been a beacon of innovation, quality, and success in the industry. Our continued growth and leadership are a testament to our Team Members' unwavering commitment to our Vision, Mission, and Values. **Join the arenaflex Team:** As a Front Desk Supervisor/Customer Service Representative at arenaflex, you'll play a vital role in delivering exceptional guest experiences. You'll be part of a dynamic team that's passionate about providing top-notch service, guidance, and leadership to ensure consistent customer satisfaction. If you're a motivated and customer-focused individual who thrives in a fast-paced environment, we want to hear from you! **Responsibilities:** As a Front Desk Supervisor/Customer Service Representative, you'll be responsible for: * Overseeing front desk operations to ensure seamless guest experiences * Providing exceptional guest service, guidance, and leadership to ensure consistent customer satisfaction * Assigning and instructing team members in details of work, while monitoring lobby traffic to make staffing adjustments accordingly * Resolving customer complaints in a professional and timely manner * Training, supervising, scheduling, and assisting in evaluating staff to ensure they meet arenaflex's high standards * Collaborating with other departments to ensure a cohesive and exceptional guest experience * Maintaining accurate records and reports to ensure efficient operations **arenaflex Values:** We're passionate about delivering exceptional guest experiences, and we're looking for individuals who share our Values: * **Hospitality**: We're passionate about delivering exceptional guest experiences that exceed expectations. * **Integrity**: We do the right thing, all the time, and maintain the highest level of ethics and integrity. * **Leadership**: We're leaders in our industry and in our communities, and we empower our Team Members to take ownership and lead by example. * **Teamwork**: We're team players in everything we do, and we collaborate to achieve common goals. * **Ownership**: We're the owners of our actions and decisions, and we take pride in our work. * **Now**: We operate with a sense of urgency and discipline, and we're always looking for ways to improve and innovate. **Key Attributes:** We're looking for individuals who demonstrate the following key attributes: * **Quality**: We strive for excellence in everything we do, and we're committed to delivering exceptional results. * **Productivity**: We're efficient and effective in our work, and we're always looking for ways to improve our processes. * **Dependability**: We're reliable and trustworthy, and we maintain the highest level of professionalism. * **Customer Focus**: We're passionate about delivering exceptional guest experiences, and we're committed to understanding and meeting our guests' needs. * **Adaptability**: We're flexible and adaptable, and we're always looking for ways to innovate and improve. **Benefits:** As a Front Desk Supervisor/Customer Service Representative at arenaflex, you'll enjoy a range of benefits, including: * Competitive salary and benefits package * Opportunities for career growth and professional development * Collaborative and dynamic work environment * Recognition and rewards for outstanding performance * Comprehensive training and support to ensure your success * Access to exclusive arenaflex events and experiences **Work Environment:** arenaflex is a dynamic and fast-paced environment that's always evolving. As a Front Desk Supervisor/Customer Service Representative, you'll be part of a team that's passionate about delivering exceptional guest experiences. You'll work in a collaborative and supportive environment that's committed to innovation and excellence. **Compensation and Perks:** arenaflex offers a competitive salary and benefits package, including: * Competitive base salary * Overtime pay and bonuses for exceptional performance * Comprehensive health, dental, and vision insurance * 401(k) retirement plan with company match * Paid time off and holidays * Access to exclusive arenaflex events and experiences **How to Apply:** If you're a motivated and customer-focused individual who's passionate about delivering exceptional guest experiences, we want to hear from you! Apply now to join the arenaflex team and take the first step towards a rewarding and challenging career in hospitality. Apply Now! Apply for this job