Full-Time Virtual Assistant – Property Management Specialist

We are seeking a highly skilled Virtual Assistant with proven property management experience to join our fast-paced team. This requires multitasking — we are looking for someone who has directly handled Airbnb customer support, property management operations, and resolution management.If you don’t have property management experience, please do not apply.Responsibilities:Manage Airbnb and property management guest communications, including escalations and conflict resolutionHandle guest complaints and follow resolution SOPsOversee scheduling, vendor coordination, and maintenance requestsMaintain accurate records and reporting using AsanaCommunicate with the team daily using communication toolsFollow SOPs and update documentation as neededRequirements:Familiar with Hospitable, Turno, and AsanaMandatory property management and Airbnb support experienceStrong background in customer service and handling difficult guest situationsProficiency with tech stackExcellent written and spoken English communication skillsAbility to thrive in a fast-paced environment with minimal supervisionReliable internet connection and backup planPosition Details:Full-time, long-term roleWork with a highly skilled VA team in a growing property management businessCompetitive pay with growth opportunities for high performersHow to Apply:To be considered, reply to this posting with the word “Purple” in your first sentence. Applications without this will not be reviewed.Please also include:A short description of your property management and Airbnb experienceTools you’ve used in past roles.An example of how you handled a guest complaint or resolutionLoom video sent to me explaining why you think you would be a good fit for my company. Apply tot his job