[Hiring] Advertising Operations Specialist @Fullpath

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role DescriptionThe Advertising Operations Specialist plays a vital role in assisting Customer Success Managers and Digital Advertising Analysts/Strategists with essential tasks related to client accounts by communicating directly with clients, proactively addressing their technical needs, and ensuring customer satisfaction. • Collaborate with CSMs & Advertising Analysts/Strategists by handling routine tasks and administrative work to provide advertising support to Fullpath customers such as co-op, custom campaigns and other performance-based operational support.• Take ownership of performance enhancement tasks triggered by internal monitoring systems such as bolthires Advertiser verifications and spend monitoring ensuring timely investigation and resolution of potential issues. • Be the point of communication between our clients and partners, while liaising with internal departments such as Implementation, Sales, OEM, and Support, to ensure effective coordination of advertising-related tasks. • Perform a variety of additional technical tasks on our customers’ accounts such as bolthires Pmax VLA set up and ad template updates.• Share client feedback and insights with the relevant teams to drive product improvements and enhance the overall client experience. • Support in-program advertising partners and internal OEM team with co-op and other compliance audits as needed. Qualifications• 1+ years of experience working in a support, troubleshooting, or client facing role for SaaS products• Experience working with CRMs and modern SaaS tools (G Suite, Slack, Zendesk, etc.)• Service-oriented approach with strong work ethic and high energy levels• Comfortable making calls to customers in order to speed up issue resolutions• Independent problem-solving skills and adaptivity to change• Excellent verbal and written communication skills• Ability to multitask and collaborate with different departments• Impeccable attention to detail• Care for speed and quality of delivery• Legal authorization to work in the United States without the need for employer sponsorship now or in the future.• Ability to sit for extended periods and perform extensive computer work, both of which are key aspects of this role. • Ability to perform job duties from a home office, when applicable, utilizing necessary technology and maintaining productivity. • Regular, reliable attendance and punctuality are essential functions of the job to ensure consistent workflow and communication. Requirements• Experience in SEM (e.g., bolthires Adwords, Facebook ads, Bing ads)• Experience with collaborating and working internally and externally with billing and invoicing• Automotive SaaS experienceBenefits• Competitive compensation & comprehensive benefits—because your well-being matters• Flexible, family-friendly environment that supports work-life balance• Global team of innovators, collaborators, and go-getters who challenge and uplift one another• Cutting-edge AI technology that delivers real value and solves complex challenges for our customers• Fast-paced startup culture with endless opportunities for learning, growth, and ownership• A culture built on feedback, initiative, and mutual success, where your voice is heard and your potential is nurtured Apply tot his job