[Hiring] Content Operations Specialist @Welocalize

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description As a Content Operations Specialist, you will play a key role in ensuring the quality and accuracy of digital content across online platforms. Your responsibilities will include: • Executing and optimizing daily and advanced content curation tasks across written publications and audio content. • Writing and reporting relevant bugs and errors using best practices through internal database system. • Managing escalations related to metadata, content integrity, and platform quality. • Prioritizing tasks and issues quickly and efficiently. • Balancing workloads across a distributed team to ensure throughput and coverage. • Developing and maintaining standard operating procedures (SOPs), workflow guides, and training materials. • Identifying gaps in processes and implementing improvements to increase efficiency and reduce error rates. • Adhering to project-specific quality standards as per client guidelines. • Completing assigned tasks in a quality and timely manner. Qualifications • Ability to work from home in a secure environment. • Native-level or fully bilingual fluency (both spoken and written language) in required language(s). • Native language skills and cultural awareness of native country. • Highly organized with attention to detail and commitment to quality. • Experience with MS applications (Outlook, Word, Excel, PowerPoint). • Ability to navigate networks and websites with different browsers. • Position may be exposed to content that could be construed as offensive. Requirements • Strong company and industry awareness. • Strong problem-solving skills to arrive at optimal solutions. • Excellent time management skills. • A Plan-Do-Check-Act cycle approach to tasks and workloads. • Takes ownership of deliverables. • Self-motivated and able to handle repetitive tasks. • Tech-savvy with the ability to learn and use different tools. Apply tot his job