We are working with a leading B2B solution provider who are looking to recruit a Korean speaking Account Manager for their offices in Malta.
Position: Account Manager
Location: Onsite, Employee Contract in Gibraltar, Malta, Serbia, Latvia, Dubai(FTE)
Remote, Service Agreement in Belgium, Ireland, Luxembourg, Netherlands, Denmark, Finland, Sweden, Estonia, Lithuania, Czechia , Hungary, Poland, Slovakia, Slovenia, Croatia, Cyprus, Greece.
OR possibility relocation within Dubai
Employment type: Full-time
Remuneration: Base salary + bonuses
DUTIES AND RESPONSIBILITIES:
- Serve as the main point of contact for assigned clients.
- Build and maintain long-term client relationships to ensure satisfaction and retention.
- Support onboarding processes and guide clients through integrations, launches, or implementations.
- Collaborate with internal teams to deliver timely solutions that address client needs.
- Share and communicate relevant updates, offers, or promotions with clients.
- Identify opportunities to expand client engagement through upselling or cross-selling.
- Provide regular performance updates, reports, and insights to clients and management.
- Stay informed about industry trends and market developments to advise clients proactively.
- Address and resolve client issues promptly to maintain high service standards.
- Represent the company at industry events and client meetings when needed.
REQUIREMENTS:
- fluent in Korean, both oral and written. Fluent in English.
- Essential to have 1-2 years of experience in Account Management within iGaming industry.
- Demonstrated ability to build strong client relationships and contribute to account growth.
- Excellent interpersonal, communication, and negotiation skills.
- Strong commercial awareness with good analytical and problem-solving abilities.
- Proficiency in Microsoft Office Suite; familiarity with CRM or project management tools is a plus.
- Proactive, adaptable, and professional work approach.
- Willingness to travel for client meetings or industry events.
BENEFITS:
- Excellent remuneration package based on experience, skills, and performance
- Be part of a dynamic international team with a positive and friendly atmosphere
- Guidance and tools to reach career full potential
- Paid training
- Performance bonuses
- Private health insurance
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