Dandy is looking for an Account Manager to join the growing team and delight our customers: dentists across the country. As the owner of your book of business, your primary focus will be on driving Net Revenue Retention (NRR) by proactively fostering strong customer relationships, activating new user (doctor) growth, and expanding into new locations.
Requirements
- 6+ years of experience in dental industry in Sales, Account Management, Customer Success, or other role that interfaced directly with dentists
- Track record of upselling and growing your account portfolio
- Established and managed relationships with multiple stakeholders at small to medium sized businesses
- Enjoy talking on the phone with clients for over 60% of your day.
- Have a desire to dive deeper and understand customer’s pain points.
- Comfortable analyzing data and using dashboards to inform your decisions and outreach.
- Enthusiasm for experimentation and iteration to hone your craft
- Highly motivated, performance driven individual.
- Exceptional communication, problem-solving, and organizational skills.
- Ability to thrive in a fast-paced environment and adapt to changing priorities.
- Some travel may be necessary to attend offsites, industry events, and to visit customers.
Benefits
- Healthcare
- Dental
- Mental health support
- Parental planning resources
- Retirement savings options
- Generous paid time off
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