RVO Health is a new healthcare platform focused on building relationships with individuals throughout their health and wellness journey. The Accounts Receivable Specialist will play a crucial role in managing client billing, ensuring accuracy in invoicing, and facilitating communication with customers regarding their accounts.
Responsibilities
- Prepare client billing in a prompt, accurate and timely manner
- Review and make adjustments or corrections, and ensure all pertinent information is correct and included
- Communicate with customers to ensure accurate and efficient invoice set-up and processing, using electronic options when available
- Generate invoices from electronic billing files and email from ERP system
- Review and manage invoice submissions to ensure that client requirements are met in a timely manner
- Confirm that errors have been resolved and invoices are successfully accepted
- Respond to internal and external clients with courtesy and professionalism regarding account status, transaction details, W9s, credit requests or other billing matters
- Perform research and communicate as necessary to keep all stakeholders informed
- Produce and distribute reports as required
- Identify issues and suggest solutions or enhancements for billing
- Apply customer payments to open receivables
- Analyze remittance details, research, problem solve to ensure timely and accurate cash application in accordance with pre-determined service levels
- Perform maintenance on customer accounts as needed
- Support collections efforts as needed; write-offs; partial payments, reversal of payments
- Able to work in a multiple bank accounts environment with an understanding of cash applications and reconciliation
- Follow up with customers regarding outstanding aged receivables
- Assist with month-end closing, including account reconciliations
Skills
- High school diploma or equivalent
- Proven experience as an accounts receivable specialist or in a similar role
- Strong knowledge of accounts receivable processes and principles
- Proficiency in using accounting software and Microsoft Office applications
- Excellent attention to detail and accuracy
- Strong organizational and time management skills
- Effective communication and interpersonal abilities
- Ability to work independently and collaboratively in a team environment
- Knowledge of GAAP and familiarity with financial regulations
- Bachelor's degree in accounting, finance, or a related field
- 1-3 years of experience as an accounts receivable specialist or in a similar role
Benefits
- Health Insurance Coverage (medical, dental, and vision)
- Life Insurance
- Short and Long-Term Disability Insurance
- Flexible Spending Accounts
- Paid Time Off
- Holiday Pay
- 401(k) with match
- Employee Assistance Program
- Paid Parental Bonding Benefit Program
- Pharmacy Benefits
- Income Protection Plans
- Pet Services Plans
- Mental Health Support
- Wellness Coaching
- HSA- Health Savings Account
- Commuter Benefits
- Gym & Fitness Center Discount Program
Company Overview
RVO Health develops, operates and manages various health care focused brands and companies. It was founded in 2022, and is headquartered in Charlotte, North Carolina, USA, with a workforce of 1001-5000 employees. Its website is https://rvohealth.com/.
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