Advancement Services and Research Manager

Public Job Posting – Advancement Services and Research Manager Organization: Maine Children’s Home Location: Waterville, Maine (hybrid available; must live within regular commuting distance) Position Type: Full-Time, Exempt. M-F, with occasional evenings or weekends possible Compensation: $50,000-$55,000, plus benefits and generous paid leave; starting salary is determined by factors including qualifications, experience, education, and years in the industry. Maine Children’s Home is seeking a detail-oriented and tech-savvy Advancement Services and Research Manager to support our mission by ensuring the systems, data, and service behind fundraising, communications, and donor and volunteer engagement run smoothly, securely, and with excellence. This could be a good fit if you love technology, prospect research, clean data, functional systems, and behind-the-scenes impact! About Us: We’re working to build and strengthen Maine families and their children through programs for mental health, basic needs, young parent support, and adoption. This is a great time to join our mission as we build new and better systems for continued longevity. What You'll Do: Reporting to the Director of Advancement, you will be responsible to: · Manage and optimize the donor/prospect/volunteer/marketing CRM as a subject matter expert and administrator, ensuring accuracy, security, and functionality for everyone · Develop and implement data entry standards, building and maintaining an advancement services procedures library and training team members · Provide a helpful, positive “customer service” experience for all donors and prospects, including by phone, email, and in-person · Lead and execute gift processing and accurate, timely gift acknowledgments and correspondence for all financial and non-cash gifts, including estate gifts and grant awards; may include seasonal day-to-day direction of a team assistant · Lead and execute ongoing data hygiene and integrity activity · Conduct proactive and reactive detailed donor and prospect research and segmentation to identify and qualify individual, corporate, and foundation prospects · Assist in maintaining prospect pipeline and ensuring moves management activity tracking · Create accurate and timely lists, reports, and dashboards for campaigns, mailings, etc. · Provide data-informed insights to guide development strategies, planning, and campaigns · Ensure compliance with the IRS, privacy laws, and advancement services best practices · Collaborate with the full advancement team to support strategic fundraising, stewardship and recognition, marketing and communications, and volunteer efforts What We’re Looking For: · A bachelor’s degree, plus 2–4 years of experience in nonprofit development operations and gift administration or prospect research · A genuine love of clean data, excellent spelling, good systems, and accurate reporting · Strong tech skills and admin experience in CRM and tech systems (e.g., NeonCRM, Raiser’s Edge, Salesforce), and Microsoft Office skills (i.e., Word and Excel) · Typing speed minimum of 65 wpm with near-perfect accuracy · Ability to work independently and as a part of a team · A self-starter with a default of problem-solving, troubleshooting, and eagerness to learn · Careful attention to detail and commitment to donor confidentiality and customer service · A helpful, “can do” attitude and a commitment to Maine Children’s Home’s mission To Apply: Send a PDF of your resume and a letter of interest indicating how you fit the job requirements and what we are looking for to [email protected]. Maine Children’s Home is committed to the full inclusion of qualified individuals; please contact [email protected] with requests for reasonable accommodations. Apply tot his job