Red Hat is the world’s leading provider of enterprise open source software solutions, and they are seeking an Associate Consultant to join their Customer Success team. The role involves assisting customers in building scalable enterprise technology infrastructures and promoting the adoption of Red Hat's solutions through hands-on technical implementation and enablement.
Responsibilities
- Assist in supporting customers in building enterprise technology infrastructures that are scalable, optimally managed, and adaptable to technological improvements using Red Hat technological solutions
- Continuously learn, grow, and adapt to new skills and technologies
- Travel frequently (30-40 weeks per year) to work alongside leading financial services, retail, telecommunications, and institutional customers
Skills
- Experience with delivering an implementation as part of a project team based on an architectural design
- Comfortable with contributing to a technical project including continuous collaboration to derive solutions
- Ability to be well-organized in a fast-paced, ever-changing environment
- Ability to interact directly with customers across roles and organizations and clearly communicate technical and non-technical concepts
- Learn quickly, grow, and adapt to new skills
- A baseline understanding of how to build technical solutions, integrated with existing enterprise systems, with technical guidance
- Knowledge of how a customer use case can be developed into a project plan and how those requirements align with Red Hat's technologies
- Successfully implementing enterprise solutions in customer environments as part of delivery team
- Contributing lessons learned, best practices, and how-tos to our internal and external communities of practice
- Applying new technologies, frameworks, or methodologies to container platforms
Benefits
- Comprehensive medical, dental, and vision coverage
- Flexible Spending Account - healthcare and dependent care
- Health Savings Account - high deductible medical plan
- Retirement 401(k) with employer match
- Paid time off and holidays
- Paid parental leave plans for all new parents
- Leave benefits including disability, paid family medical leave, and paid military leave
- Additional benefits including employee stock purchase plan, family planning reimbursement, tuition reimbursement, transportation expense account, employee assistance program, and more!
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