Security Mutual Life Insurance Company of New York is a leading provider of life insurance and financial services. They are seeking a Model Office Analyst to develop and execute comprehensive test plans for software packages and assist in the analysis and resolution of system issues.
Responsibilities
- Create and execute general comprehensive test plans
- Set up appropriate test cases and identify and document all necessary test scenarios with details of expected results
- Document actual test results against expected results. Research and document reasons for discrepancies
- Communicate with department management to provide input for necessary changes during testing
- Administer general testing of program sections and Word documents including creation of text plans, manual generation of policies and resolution of various printing, programming and generation issues
- Analyze and assist management with development to functional specifications for Company systems
- Assist management with suggestions and alternative methods for accomplishing requests
- Execute general systematic corrections to resolve policy issues
- Assist management with investigation and resolution of system issues
- Create more in-depth comprehensive test plans and set up appropriate test cases
- Coordinate with business units and programmers to analyze and develop functional specifications for Company systems
- Design specifications for new computer programs or upgrades
- Provide suggestions and alternative methods to management for accomplishing requests
- Execute complex systematic corrections to resolve policy issues
- Investigate and resolve reported application system issues
Skills
- Minimum of 1 year in life insurance administration experience required
- Advanced proficiency of Microsoft Office Suite required
- Strong analytical, critical thinking and problem-solving abilities
- Strong organizational skills
- Excellent written and verbal communication skills
- Ability to perform work accurately and thoroughly
- Ability to take care of both internal and external customer needs
- Ability to pay close attention to detail
- Adaptable and capable of working in fast-paced environments
- Ability to prioritize and organize a heavy workload
- Ability to work a regular schedule required. Must be able to work outside normal business hours to meet project deadlines or release schedules
- Associates degree in computer science or related technical degree, is required
- Comprehensive knowledge of life insurance products preferred
- Technical understanding of life insurance administration systems preferred
- In depth knowledge of life insurance application systems preferred
- A strong aptitude for, and interest in learning
- Minimum of 3 years in life insurance administration experience required
- Comprehensive knowledge of life insurance products required
- Technical understanding of life insurance administration systems required
- Ability to train others
- Bachelor's degree in computer science is preferred
Company Overview
Since 1886, Security Mutual Life Insurance Company of New York has been helping protect families and businesses during periods of prosperity, as well as during wars and times of economic uncertainty. It was founded in 1886, and is headquartered in Binghamton, New York, USA, with a workforce of 201-500 employees. Its website is https://www.smlny.com.
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