BPO Operations Partner

BPO Operations Partner – Recruitment & HR Tech We are hiring a Senior BPO Operations Partner to oversee and optimize our offshore delivery hub. This role is ideal for a leader who has built, managed, or scaled a BPO in the staffing/recruitment sector and understands the technical workflows behind ATS / HRIS platforms . Responsibilities: Partner with executive leadership to design and expand BPO delivery models Manage vendor relationships, staffing operations, and offshore recruitment support teams Drive operational excellence, compliance, and data accuracy within recruitment systems Leverage ATS / HRIS platforms (Ashby, Workday, Bullhorn, etc.) to streamline workflows Develop KPIs , dashboards, and reporting structures for visibility across recruitment operations Requirements: Extensive experience leading BPO operations for recruitment/staffing organizations Strong working knowledge of ATS / HRIS platforms (Ashby experience highly valued) Proven ability to manage multi-level teams and deliver results at scale Strategic mindset with hands-on execution skills Originally posted on Himalayas