Job Requirements:
• Analyze complex datasets to identify trends, patterns, and actionable insights.
• Consolidate, interpret, and present data in reports/dashboards for Executive, Team Leads and Individual End Users.
• Design, develop, and maintain dashboards, reports, and visualizations using Tableau Desktop and Microsoft Power BI.
• Define, develop, and document customer business processes and dashboard/report content needs including business process diagrams, data maps, queries, and data modeling.
• Collaborate with cross-functional teams to understand, identify, define, and document business needs and objectives and translate them into data requirements
• Provide support for a variety of meetings, demonstrations, and program activities related to Business Intelligence.
• Test dashboards/reports projects in accordance with business and functional design following best practices for quality assurance.
• Ensure data accuracy and data integrity and assist in the development of data governance standards.
• Record and track defects uncovered during test execution and assist in defect resolution (troubleshooting and researching).
• Monitor key performance indicators (KPIs) and provide regular performance updates to stakeholders.
• Other duties as assigned.
Required Experience:
• Ability to work in a team-oriented environment.
• Strong knowledge and 3+ years of recent experience with data reporting tools including Tableau Desktop and Microsoft Power BI
• Strong knowledge of Microsoft Azure Synapse Analytics, SQL Databases and Query creation.
• Strong knowledge of productivity tools such as Microsoft Office (Word, Excel, Outlook).
• Experience with Agile, SCRUM and DevOps processes and methodologies.
• Knowledge of software development life cycle (SDLC) practices, principles, and techniques as they apply to Agile development process.
• Excellent verbal and written communication skills, with proven ability to listen and relate with the customer.
• Ability to effectively collaborate with internal and external customers.
• Demonstrated analytical and problem-solving capabilities.
• Proven ability to communicate technical details to a non-technical audience.
• Excellent organizational and time management skills.
• Strong team player that is willing to always help other team members.
• Bilingual, fluent in both English and Spanish.
Desired Experience:
• Bachelor's degree or relevant experience.
• Knowledge of Grafana
• Ability to interpret complex queries and resulting datasets.
This position could be remote for any of the following countries (Mexico, Peru, Costa Rica, Colombia)
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