Inspire health. Serve with compassion. Be the difference.
Job Summary
Maintains days outstanding at or below established organization standards. Performs duties of billing, collection, customer service, and/or support service in a timely accurate manner. Maintains public relations with patients and third party payors in accordance with company excellence.
Essential Functions
• All team members are expected to be knowledgeable and compliant with Prisma Health's values: Inspire health. Serve with compassion. Be the difference.
• Performs duties related to billing, collection, customer services and support services.
• Maintains and fosters effective public relations with patient and public in accordance with service excellence.
• Identifies trends and communicates problems to management.
• Maintains established policies and procedures, objectives, quality assurance program and safety standards.
• Performs other duties as assigned.
Supervisory/Management Responsibilities
• This is a non-management job that will report to a supervisor, manager, director or executive.
Minimum Requirements
• Education - High School diploma or equivalent OR post-high school diploma/highest degree earned
• Experience - Two (2) years of billing, collections and/or customer service experience.
In Lieu Of
• NA
Required Certifications, Registrations, Licenses
• NA
Knowledge, Skills And Abilities
• Completes billing and collections training related to Medicare, Medicaid and other insurance.
• Maintains professional growth and development through seminars, workshops, in-service meetings, current literature and professional affiliations to keep abreast of latest trends in field of expertise.
• Familiarity with medical terminology, ICD9 and CPT code training.
• Customer service skills preferred
Work Shift
Day (United States of America)
Location
Patewood Outpt Ctr/Med Offices
Facility
7001 Corporate
Department
70019012 Patient Account Services
Share your talent with us! Our vision is simple: to transform healthcare for the benefits of the communities we serve. The transformation of healthcare requires talented individuals in every role here at Prisma Health.
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Apply Now