CGS Team Lead

We're looking for a Team Lead to lead the CGS team, drive down costs, improve processes, and ensure a smooth guest experience. You'll work with operations teams globally and prioritize tasks to ensure world-class guest experience and team accountability. Requirements Experience managing a team in an operational setting Minimum 3 years of experience managing direct reports; hospitality a plus Proven ability to lead, prioritize and deliver with a focus on driving team performance through coaching, training and accountability Strong affinity to people management and able to effectively lead a team by example, inspiring people to be engaged and proactive Great communication skills, able to define clear action steps for their team members and effectively delegate Ability to take the initiative and problem solve independently Detail-oriented and organized Experience in data analysis Ability to adapt and flex to shifting priorities Embraces technology for team management and collaboration and motivated to adopt new and emerging technologies Strong ability to establish positive relationships with others Thrives in a fast paced, ever-changing, always challenging startup environment Basic spreadsheet knowledge required i.e., Google suite Experience in a start-up environment preferred Must have a flexible schedule and be able to work morning, nights, weekends, holidays, etc., as business requires Benefits Competitive compensation Medical, dental and vision insurance (where applicable) Flexible vacation Wellness and volunteering days Annual free credits and discounts to stay in Sonder s Workplace flexibility (for remote-specified positions only) Originally posted on Himalayas