Envoy is a company that builds workspace management technology for secure and compliant workplaces. The Channel Development Representative will be the first point of contact for partner-related inquiries, ensuring accurate triage and contributing to an exceptional partner experience while supporting revenue growth.
Responsibilities
- Serve as the first responder for the majority of partner-related inbound activity (deal registrations, inquiries, co-sell leads, portal submissions, etc.)
- Ensure fast “speed-to-lead” and accurate qualification based on predefined criteria
- Conduct a lightweight discovery to validate opportunity fit and partner readiness
- Maintain consistent pipeline hygiene across CRM and partner tooling
- Identify misaligned or incomplete submissions and work with partners to resolve them quickly
- Track and escalate patterns of misqualification to CAMs and Partner Operations
- Deliver an exceptional, responsive experience to Envoy’s partner community
- Act as a knowledgeable resource on product basics, deal-reg guidelines, and next steps
- Help partners navigate the partner portal, co-sell processes, and program requirements
- Work closely with CAMs to hand off qualified opportunities
- Collaborate with Marketing, Sales Ops, and Product to resolve issues and improve partner workflows
- Provide field feedback to improve partner-facing documentation, forms, and processes
- Contribute to building scalable processes for inbound partner management
- Recommend improvements to speed, qualification accuracy, and overall partner experience
- Participate in team training, development, and knowledge sharing
Skills
- 1+ years of post-grad work experience (preferably in technology)
- Exceptional written and verbal communication skills
- High integrity and a service-oriented mindset
- Strong time management and the ability to prioritize high-volume, time-sensitive workflows
- Curiosity, adaptability, and willingness to dive into complex GTM systems
- A strong sense of ownership and autonomy
- Interest in channel sales and/or the overarching partner ecosystems
Benefits
- A high degree of trust and ownership over a critical part of the partner experience.
- The opportunity to collaborate with talented CAMs, Partner Ops, Marketing, and Sales teams.
- A supportive and inclusive culture where your contributions matter immediately.
- Exposure to how channel programs, partner operations, and GTM engines function at scale.
- Clear pathways for professional development within Channels & Partnerships (e.g., Channel Account Manager, Alliance Manager, and related roles).
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