Job Description:
• Help elevate patient care to a new level
• Collaborate with members, providers, and community organizations to address members’ health care and social determinant needs
• Facilitate the delivery of appropriate benefits and healthcare information
• Develop, implement, and support Health Strategies, tactics, policies, and programs
• Acts as a liaison with member/client/family, employer, provider(s), insurance companies, and healthcare personnel
• Implements and coordinates case management activities relating to catastrophic cases and chronically ill members/clients
• Interacts with members/clients telephonically or in person
• Develops a plan of care to facilitate the member/client’s appropriate condition management
• Communicates with member/client and stakeholders as appropriate
• Prepares documentation of case work activities as appropriate
• Assesses and analyzes injured, acute, or chronically ill members/clients medical and/or vocational status
• Provides educational and prevention information for best medical outcomes
• Utilizes case management processes in compliance with regulatory and company policies and procedures.
Requirements:
• Candidate must have active and unrestricted Registered Nurse (RN) License in Illinois
• Ability to travel within a designated geographic area up to 50-75% of the time in 60610, 60642, 60622, 60647 and surrounding zip codes for in-person case management activities as directed by leadership and/or as business needs arise
• 3-5 years clinical practical experience
• Confidence working at home/independent thinker, using tools to collaborate and connect with teams virtually
• Excellent analytical and problem-solving skills
• Effective communications, organizational, and interpersonal skills
• Proficiency with standard corporate software applications, including Microsoft Word, Excel, Outlook and PowerPoint, as well as some special proprietary applications.
• Efficient and effective computer skills including navigating multiple systems and keyboarding
Benefits:
• Affordable medical plan options
• 401(k) plan (including matching company contributions)
• Employee stock purchase plan
• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
• Paid time off
• Flexible work schedules
• Family leave
• Dependent care resources
• Colleague assistance programs
• Tuition assistance
• Retiree medical access and many other benefits depending on eligibility.