America's Car-Mart is seeking a motivated and results-driven Field Collections Representative to join their organization. The role is crucial in ensuring the financial health of the business while providing excellent customer service to valued customers.
Responsibilities
- Conduct field visits to customers' locations for collections purposes
- Negotiate payment arrangements and settlement options with customers
- Utilize effective communication skills to build rapport and address customer concerns
- Document all customer interactions and update collection records
- Ensure compliance with legal and regulatory requirements related to collections
Skills
- Background in collections
- Strong communication skills
- Commitment to achieving targets
- Conduct field visits to customers' locations for collections purposes
- Negotiate payment arrangements and settlement options with customers
- Utilize effective communication skills to build rapport and address customer concerns
- Document all customer interactions and update collection records
- Ensure compliance with legal and regulatory requirements related to collections
- Pre-employment background review
- Drug test
- Satisfactory MVR
- Any state or local requirements for necessary licensure, as applicable
Benefits
- Medical Plan
- Dental Plan
- Vision Plan
- Life Insurance Plan
- 401(K) with employer match
- Stock Purchase Plan
- Paid Time Off
Company Overview
Car-Mart’s vision has not wavered since its inception – “to be America’s best auto sales and finance company in the eyes of its associates and customers while improving the communities it serves.” Car-Mart continues its legacy of providing transportation and financial solutions to thousands of credit-challenged customers. It was founded in 1981, and is headquartered in Bentonville, Arkansas, USA, with a workforce of 1001-5000 employees. Its website is https://www.car-mart.com/.
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