Collector, Payer Collections

Description: • Datavant is a data platform company and the world’s leader in health data exchange. • Collector II supports the Payer Collections team by independently managing payer accounts, resolving escalated issues, and ensuring accurate and timely payment application. • Manage inbound and outbound communications with payers regarding billing and payment activity. • Research payer account history using systems such as Chartfinder, ARCH, and payer portals to resolve discrepancies. • Reconcile remittances, adjustments, and credits against invoices to support month-end close activities. • Work with payer representatives and internal teams (Finance Ops, Account Management) to resolve delinquent or disputed accounts. • Escalate highly complex or unresolved issues to Collector III or Collections Supervisor as needed. • Document all collection activities accurately for compliance and audit readiness. • Recommend opportunities to improve payer billing and collection processes. • Encourage adoption of electronic invoicing and payment processes to reduce manual work and delays. Requirements: • 3+ years of collections, billing, or finance operations experience, preferably in a healthcare or payer environment. • Strong problem-solving skills with ability to analyze account/payment data and reconcile discrepancies. • Proficiency in Microsoft Excel (pivot tables, lookups). • Excellent verbal and written communication skills, with the ability to work directly with external payer representatives. • Ability to manage priorities in a fast-paced environment while maintaining accuracy. • Prior experience with payer collections, risk adjustment, or healthcare data/payment processes (preferred). • Familiarity with contract-based billing and payer-specific invoicing requirements (preferred). • Associate’s degree in Business, Finance, Healthcare Administration, or related field (preferred). Benefits: • We are committed to building a diverse team of Datavanters who are all responsible for stewarding a high-performance culture in which all Datavanters belong and thrive. • We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. • Total rewards strategy powers a high-growth, high-performance, health technology company that rewards our employees for transforming health care through creating industry-defining data logistics products and services. • The range posted is for a given job title, which can include multiple levels. Individual rates for the same job title may differ based on their level, responsibilities, skills, and experience for a specific job. Apply tot his job