At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.
We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.
Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.
Job Summary
Iron Mountain is seeking a motivated Commercial Analytics Analyst to join our Global Marketing team.
In this role, you will be responsible for transforming complex data into tactical tools and AI-driven insights that help us acquire new customers and deepen existing relationships.
You will join a collaborative team that serves as the technical engine for global commercial programs, focusing on hands-on data execution and the deployment of advanced intelligence solutions.
What You’ll Do
In this role, you will:
• Execute advanced technical data streams by applying Statistical Modeling and Artificial Intelligence (AI) techniques—such as Large Language Model (LLM) orchestration and Retrieval-Augmented Generation (RAG)—to transform raw data into actionable market and customer intelligence.
• Collaborate with Global Go-To-Market (GTM) teams and external vendors to maintain high-impact analytics programs, including Customer Lifetime Value (CLV), Account Health scoring, and competitive tracking platforms.
• Ensure data integrity and performance reporting across the customer journey, translating complex findings into clear dashboards that quantify drivers for Net Promoter Score (NPS) and organic growth.
What You’ll Bring
The ideal candidate will have:
• 3–5 years of progressive experience in a Data Analysis or Data Science role, preferably within a large business or technology agency.
• Strong knowledge of statistical programming in Python or R, including hands-on experience with predictive modeling, machine learning, and AI frameworks like LangChain or Vertex AI.
• Proven ability in problem-solving and data synthesis, specifically within B2B (Business-to-Business) domains such as Competitive Intelligence, Market Research, or Customer Experience.
• Bachelor’s degree (BA/BS) in Data Science, Computer Science, Statistics, Mathematics, or a related technical field.
What We Offer (Benefits)
• Competitive compensation and benefits aligned with the experience.
• Flexible work options and alternative work arrangements to support work-life balance.
• Comprehensive health, wellness, and retirement plans.
• Opportunities for continuous learning and professional growth through cutting-edge AI projects
Call to Action:
Ready to help us shape the future of AI-driven insights? Apply today to join the Iron Mountain team and turn data into global growth!
Category: Marketing