Community Specialist, Channel Retail

About the position Responsibilities • Represent Apple within multiple partner stores and help customers develop relationships with our brand. • Sell directly to customers, work closely with partners, and create new owners of our products. • Drive influence even when you are not in the store. • Provide an amazing customer experience by showcasing our products, accessories, and services. • Proactively seek opportunities to expand awareness for new and existing customers. • Leverage your curiosity for technology and stay up to date on initiatives impacting the customer journey. • Ensure that all Apple fixtures, product exposures, and merchandising elements are up to date and maintained according to Apple's standards. • Align with your leader on weekly partner visits. • Provide daily care and inspection of multiple points of sale according to guidelines and escalate issues for timely and effective resolution. • Educate partners and customers by offering small in-store trainings, delivering demos, sharing the latest sales promotions, and encouraging adoption of the Apple platform. • Distill key themes, nuances, and insights from your store visits and share feedback with other Apple teams. Requirements • Typically requires a minimum of 1-2 years of related experience. • Passion for helping customers and partners understand how Apple technology can enrich lives. • Curiosity for continuous learning and eagerness to share knowledge with others. • Outstanding customer focus. • Excellent communication skills. • Ability to educate, inspire, and influence others. • Solid relationship building skills with the ability to become a trusted business partner at multiple points of sale. Nice-to-haves • High level of integrity, trust, and accountability. • Strong self motivation and ability to work independently in a fast-paced, constantly changing environment. • Effective time management including ability to multitask, organize, and prioritize tasks. • Ambition for driving sales results and recommending Apple solutions is desirable. • Background in direct sales or solution-based selling is a plus. Apply tot his job