Transforming Lives: Join Accanto Health as a Remote Healthcare Admissions and Sales Specialist
At Accanto Health, we're on a mission to revolutionize the way individuals with eating disorders receive care. Our vision is a world where everyone can experience recovery and live in harmony with food, weight, and body image. As a national leader in eating disorder treatment, we're committed to providing exceptional, individualized care that leads to lasting recovery. We're seeking a dedicated and compassionate Healthcare Admissions and Sales Specialist to join our team on a full-time, remote basis.
About Accanto Health and Our Mission
Accanto Health is a renowned provider of eating disorder treatment services, dedicated to delivering evidence-based care that addresses the unique needs of each client. Our team of compassionate professionals collaborates to provide top-notch care across various levels of treatment. We're passionate about empowering individuals to overcome eating disorders and achieve a healthier, more balanced lifestyle.
The Role: Healthcare Admissions and Sales Specialist
As the first point of contact for prospective and returning clients, you'll play a vital role in guiding individuals through the admissions process and ensuring timely access to our care. In this dynamic role, you'll leverage your exceptional communication skills, sales acumen, and compassion to drive success and make a meaningful difference in the lives of those seeking help.
Key Responsibilities:
- Engage with new potential clients in a relational and compassionate manner, while performing in an achievement-oriented and fast-paced sales environment.
- Utilize a consultative selling approach to overcome objections and move potential clients forward in the admissions process.
- Sustain conversion rate performance at or above goal by effectively managing multiple points of entry for marketing qualified leads and tailoring messaging to various personas.
- Achieve targeted registration volume by employing motivational techniques that encourage new clients to take the next step in the process.
- Maintain a high level of professionalism when interacting with prospective clients, referring providers, and concerned loved ones via live calls, voicemail, email, and fax.
- Accurately document work and efficiently navigate administrative details to ensure a seamless assessment scheduling experience.
- Foster strong relationships with key referring providers and demonstrate urgency when supporting these referrals.
- Share community resources with callers who are unable to access care at Accanto Health.
Qualifications and Requirements:
To excel in this role, you'll need:
- A Bachelor's degree in psychology, social work, or a related mental health field, or equivalent experience.
- Experience in a customer-facing sales environment, preferably in healthcare sales.
- 1-3 years of experience in a healthcare sales environment is desirable.
- Behavioral healthcare call center experience is a plus.
- Strong communication and interpersonal skills, with the ability to empathize with clients and families.
- A consultative selling approach and solution-oriented posture.
What We Offer:
At Accanto Health, we understand the importance of a comprehensive benefits package. As a full-time employee, you'll enjoy:
- HSA and PPO insurance with HSA or FSA options (Blue Cross Blue Shield).
- Dental insurance (Delta Dental).
- Vision insurance (EyeMed).
- Short-term and long-term disability insurance.
- Company-paid life insurance.
- A 401(k) plan available two months after your start date, with company matching for up to 50% of your contribution, up to 6% of your compensation.
- A generous PTO plan that accrues annually, plus seven paid holidays and one floating holiday.
- Ongoing education and training opportunities, including in-house continuing education credits through webinars and in-person events.
- On-the-job training to help you reach your career goals, including opportunities for master's degree therapists to accumulate hours towards full licensure.
Career Growth and Development:
At Accanto Health, we're committed to supporting your professional growth and development. As a national leader in eating disorder treatment, we offer a range of opportunities for career advancement and continuing education. You'll have the chance to work with a talented team of professionals, develop your skills, and make a meaningful impact in the lives of our clients.
Work Environment and Culture:
As a remote team member, you'll enjoy the flexibility and autonomy of working from home while remaining connected to our dynamic team. We're dedicated to fostering a culture of compassion, empathy, and collaboration, and we're committed to supporting your well-being and work-life balance.
Join Our Team: Apply Today!
If you're a motivated and compassionate professional looking for a challenging and rewarding role, we encourage you to apply for this exciting opportunity. Even if you don't feel like a perfect match, we'd still love to hear from you. We're passionate about finding talented individuals to join our friendly team and make a difference in the lives of those affected by eating disorders.
Take the first step towards a fulfilling career with Accanto Health. Apply now and join our mission to transform lives and empower recovery.
Apply Now