Gartner is a leading research and advisory company guiding enterprise leaders. The Conference Planner is responsible for managing bookings for One-on-One meetings with Gartner Experts, ensuring an exceptional experience for attendees, and collaborating with various teams to maintain an efficient scheduling system.
Responsibilities
- Ensure an exceptional experience for all conference attendees having a One-on-One meeting with an Expert
- Set up the online One-on-One scheduling system for each conference, working with the program management team and content team to ensure the agenda is up to date
- Continuous capacity planning, ensuring expert resource is utilized effectively
- Work with the operations team on space requirements
- Manage team mailboxes ensuring all internal and external queries have been answered in a timely manner
- Partner with Research to confirm all One-on-One bookings are well aligned
- Manage all team meeting inquiries
- Travel to in person conferences and manage the scheduling desk and check-ins for all meetings
- Manage set up and monitor/support attendees during virtual conference days via the mailbox and live chat tool
- Point person for Expert care pre-conference and on site
- Build productive relationships with internal and external clients, helping to support and train Gartner associates on the scheduling system
- Effectively communicate, collaborate, and maintain relationships with clients and team participants
- Adhere to expense management practices
- Help in the production of the Expert bio brochure which is shared with Marketing and Communications pre-conference and distributed at the conference
- Complete all post conference analysis of the One-on-One meetings
Skills
- Bachelor's degree, preferred
- Experience working in a corporate environment
- Ability to manage multiple tasks simultaneously and prioritize workload
- Strong client focused, customer service skills
- Team player – reliable and accountable
- High sense of urgency
- Strong oral and written communication skills
- Strong organizational skills
- Ability to work issues through to resolution
- Attention to detail
- Proactive
- Decisive
- Communicative and collaborative
- Fully competent in Microsoft Office, specifically excel
- Competent Project Manager
- Approximately 10-15% travel to client meetings and events is required
Benefits
- Generous PTO
- A 401k match up to $7,200 per year
- The opportunity to purchase company stock at a discount
Company Overview
- Gartner provides fact-based consulting services, helping clients use and manage IT to enhance business performance. It was founded in 1979, and is headquartered in Stamford, Connecticut, USA, with a workforce of 10001+ employees. Its website is http://www.gartner.com.
Company H1B Sponsorship
- Gartner has a track record of offering H1B sponsorships, with 51 in 2025, 43 in 2024, 60 in 2023, 66 in 2022, 96 in 2021, 71 in 2020. Please note that this does not guarantee sponsorship for this specific role.