Customer Service Representative [Full-Time] – Entry Level – Norfolk

Customer Service Representative [Full-Time] – Entry Level – Norfolk

Job Summary:

Job Type: Full-Time

Salary: Competitive hourly rate

Working Hours: 40 hours/week

Company: ABC Customer Solutions

Location: Norfolk, VA

Benefits: Health, Dental, Paid Training, Paid Vacations, and more

Job Description:

ABC Customer Solutions is seeking an enthusiastic and dedicated Customer Service Representative to join our dynamic team in Norfolk, VA. This entry-level position offers a fantastic opportunity to start a rewarding career in customer service with one of the leading companies in the industry.

Requirements:

• High school diploma or equivalent
• Excellent communication skills
• Basic computer literacy
• Ability to handle high call volumes
• Strong problem-solving abilities
• Positive and professional demeanor

Responsibilities:

• Respond to customer inquiries via phone, email, and chat
• Provide accurate information about products and services
• Resolve customer complaints and issues efficiently
• Document customer interactions and maintain records
• Collaborate with team members to improve customer service
• Assist in identifying trends and suggesting improvements

Benefits:

• Comprehensive health and dental insurance
• Paid training programs
• Generous paid vacation and sick leave
• Opportunities for career advancement
• Employee assistance programs
• 401(k) retirement plan

Educational Qualifications:

High school diploma or equivalent is required.

Experience:

Previous experience in customer service is preferred but not required.

Company Overview:

ABC Customer Solutions is a leading provider of customer service and support solutions across the US. With a commitment to excellence, we strive to deliver outstanding service to our clients and their customers. Our team is composed of dedicated professionals who are passionate about helping others and are driven by a common goal of achieving customer satisfaction.

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