Apply with us if you possess:
- An excellent written and verbal communicator who likes to solve problems and connect with people via phone
- Previous Inbound call center experience or the ability to provide excellent customer service by phone with sincerity and professionalism
- Proficient and experienced PC skills with Microsoft office, dual screens and toggling between multiple systems (6 months or more of computer data entry experience)
- Multitasking ability – able to input data or research information while on the phone with the caller, able to talk and type a must
- History of on-time attendance at previous job
· High School Diploma or GED (minimum)
- Able to provide a stand-alone monitor, USB corded headset and a quiet, distraction-free home workspace (we’ll provide the rest!)
Desired qualifications, skills and experience
Nice to have (but not required):
· Customer service background
- Experience with financial services, healthcare, technology companies, or something similar
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