Hitachi Solutions is a global Microsoft solutions integrator dedicated to developing and delivering industry-focused solutions that empower clients to achieve their business transformation goals. As a Customer Success Manager, you will create value for customers by ensuring they clearly define business outcomes and build a "success plan" with the appropriately identified objectives, stakeholders, milestones, risks, and metrics needed to achieve them.
Requirements
- Previous experience as a Project Manager or lead Customer Management role
- Proven ability to map the customer's business process to product capability
- Experience in Manufacturing or Retail industry
- Top-notch executive engagement skills with an ability to establish strong relationships with business decision makers
- Strong interpersonal skills that establish Trusted Advisor relationships with clients
- Strong organizational/time management skills and the ability to manage multiple projects simultaneously
- Demonstrated ability to manage complex projects, align resources and manage to measurable business and technology outcomes
- Cultural awareness and appreciation for diversity
- Prior experience with ERP, CRM and Analytics SW support or implementation
Benefits
- Bonus Plan
- Medical, Dental and Vision Coverage
- Life Insurance and Disability Programs
- Retirement Savings with Company Match
- Paid Time Off
- Flexible Work Arrangements including Remote Work
Originally posted on Himalayas
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