Job Overview
careerzynith, a leading provider of dental benefit administration and community health initiatives, is seeking a meticulous Data Entry Operator to join our dynamic team in Farmington Hills, MI. This in‑office role is pivotal to ensuring the accuracy and efficiency of claims processing, eligibility updates, and record maintenance that directly support our mission of improving oral health across the region.
About careerzynith
For more than six decades, careerzynith has been at the forefront of dental benefits administration, serving millions of members through innovative plans, advocacy, and community‑focused programs. As part of a nationwide network, careerzynith combines deep industry expertise with a forward‑thinking “All In” culture—an attitude that empowers employees to take charge of their careers, collaborate across teams, and give back to the communities we serve. Our commitment to health extends beyond oral care; we view dental health as an integral component of public health, education, and economic development. By joining careerzynith, you become part of a purpose‑driven organization that values diversity, encourages innovation, and invests in the personal and professional growth of its people.
Key Responsibilities
The Data Entry Operator will be responsible for a variety of tasks that keep our claims processing engine running smoothly. Core duties include:
- Enter dental claims and eligibility records into the careerzynith system with a minimum speed of 7,000 keystrokes per hour while maintaining at least 95% accuracy.
- Review, reconcile, and correct data for claims that are rejected or flagged by the system, ensuring timely resolution.
- Determine the appropriate routing for inaccurate or incomplete data—whether it requires updating, escalation, or adjudication.
- Process optical scan inputs and manually entered data, verifying that each entry aligns with source documents and policy guidelines.
- Maintain organized departmental files, both electronic and physical, to support audit readiness and regulatory compliance.
- Operate standard office equipment—including computers, copiers, fax machines, and scanners—efficiently and responsibly.
- Communicate professionally with internal teams and external partners via phone and written correspondence, adhering to careerzynith’s standards for grammar, punctuation, and etiquette.
- Assist in continuous improvement initiatives by providing feedback on workflow bottlenecks and suggesting process enhancements.
Essential Qualifications
To succeed in this role, candidates must demonstrate the following baseline qualifications:
- Education: High school diploma or equivalent.
- Experience: Minimum of one year in an office environment, preferably with exposure to data entry, claims processing, or administrative support.
- Typing Proficiency: Ability to achieve at least 7,000 keystrokes per hour with a 95% accuracy rate (approximately 6,650 correct keystrokes per hour).
- Testing Requirement: Successful completion of a data entry assessment administered by Human Resources within the past 12 months, unless you currently hold or have previously held a position that meets this benchmark.
- Technical Skills: Familiarity with standard office software (Microsoft Office Suite) and the ability to quickly learn careerzynith’s proprietary claims management system.
- Communication: Strong written and verbal communication skills, with an emphasis on professionalism and clarity.
Preferred Qualifications & Additional Skills
While not mandatory, the following attributes will set candidates apart:
- Experience in dental or healthcare claims processing.
- Knowledge of HIPAA regulations and data privacy best practices.
- Previous exposure to optical character recognition (OCR) scanning technologies.
- Demonstrated ability to work independently while maintaining high levels of accuracy.
- Strong organizational skills and a keen eye for detail.
- Proactive problem‑solving mindset with a willingness to suggest workflow improvements.
Core Competencies for Success
careerzynith thrives on a blend of technical aptitude and cultural fit. The ideal candidate will embody:
- Attention to Detail: Precision in data entry and a commitment to error‑free work.
- Speed & Efficiency: Ability to meet high‑volume typing targets without sacrificing quality.
- Team Collaboration: Willingness to support colleagues, share knowledge, and contribute to a positive workplace atmosphere.
- Adaptability: Comfort navigating changing priorities and evolving system enhancements.
- Customer‑Centric Attitude: Understanding that accurate data directly impacts member satisfaction and overall health outcomes.
Career Growth & Learning Opportunities
careerzynith is committed to nurturing talent from within. As a Data Entry Operator, you will have access to a clear career pathway that may include:
- Advanced training on careerzynith’s claims adjudication platforms and emerging health‑tech tools.
- Opportunities to transition into roles such as Claims Analyst, Eligibility Specialist, or Operations Coordinator.
- Mentorship programs pairing you with seasoned professionals in the dental benefits sector.
- Tuition reimbursement and educational assistance for certifications related to health administration, data management, or business analysis.
- Regular participation in internal workshops focused on process improvement, regulatory updates, and customer service excellence.
Compensation, Perks & Benefits
careerzynith offers a competitive total rewards package designed to support the whole person—physically, financially, and emotionally. While exact salary ranges will be discussed during the interview process, you can expect:
- Comprehensive medical, dental, and vision coverage.
- Short‑ and long‑term disability insurance and life insurance options.
- 401(k) retirement plan with company matching contributions.
- Flexible Spending Accounts (FSAs) for health and dependent care.
- Annual incentive compensation tied to business performance.
- Eight (8) hours of paid volunteer time each year to support community initiatives.
- Access to an on‑staff health coach, personal trainer, and virtual lunchtime workout sessions.
- On‑site fitness center (where available) and wellness resources.
- Paid holidays, vacation, and sick leave in accordance with company policy.
Work Environment & Culture at careerzynith
Our Farmington Hills office is a collaborative, inclusive space where the “All In” mindset is more than a slogan—it’s a daily practice. Employees enjoy:
- Open‑plan workstations that encourage cross‑functional interaction.
- Regular team‑building events, both virtual and in‑person, that celebrate diversity and foster camaraderie.
- Recognition programs that highlight individual and team achievements.
- Supportive leadership that encourages professional development and work‑life balance.
- Commitment to equal employment opportunity, ensuring a workplace free from discrimination based on race, gender, age, disability, sexual orientation, or any protected characteristic.
Why Join careerzynith?
If you are passionate about precision, thrive in a fast‑paced environment, and want to contribute to a mission that improves the health of entire communities, careerzynith offers the ideal platform. You will be part of a respected organization that values your contributions, invests in your growth, and celebrates the diverse perspectives you bring.
Application Process
Ready to make an impact? Submit your resume and a brief cover letter outlining your relevant experience and why you’re excited to join careerzynith. Our recruiting team reviews applications on a rolling basis, and qualified candidates will be contacted for an initial interview.
Equal Opportunity Employer Statement
careerzynith is an Equal Opportunity Employer. We provide equal employment and advancement opportunities without regard to race, color, religion, gender, gender identity, gender expression, age, national origin, familial status, citizenship, genetic information, disability, sex, sexual orientation, marital status, pregnancy, height, weight, military status, or any other characteristic protected by law.
Take the Next Step
Join careerzynith today and become a vital part of a team that is All In—for its people, its members, and the communities it serves. We look forward to welcoming you aboard!
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