DFS-Element-00004-HP-UX Level 3 - HCLTech

Responsibilities:- - Adhering to SLAs - ITIL Processes awareness and adhering to the same ones - Mentoring / Training Team Members - Handling tickets / requests - Perform root cause analysis - Troubleshooting technical issues - Defining processes and ensuring that the processes are adhered to - Oversees and is responsible for successful completion of Installation, configuration and migration - Ensure maximum uptime according to the SLA - Understanding of Multi-geo support environment - Responsible for building / maintaining a test environment - Responsible for strategizing a backup plan and test plan for failure scenario - Improves and maintains customer and employee satisfaction - Suggests new technologies and design changes - Monitoring and maintaining SLA requirements by the team members - Planning Backup/Restoration Strategy for 24x7 operation support - Suggesting patches/upgrades to maintain security level - Testing / Auditing/processes as required from time to time - Identify Skill gaps and plan for training / knowledge updating - Assist / Plan / Procedure in Data center consolidation efforts - Perform H/W & performance tuning and maintenance - Day-to-Day reporting tasks - Vendor co-ordination & follow-up Technical Requirements - Installing, configuring and maintaining HP servers. - Installation and configuration of High Availability environment using MC \Service Guard. running Solaris operating system. - Installation and configuration of HP Integrity Virtual Machines .Managing & Trouble shooting . - Configuration and administration of HP Logical volume manager. - Configuring and supporting HP Superdome Servers. - Installation and Configuration of ignite backup. Create and Verify Golden images. - Installation and configuration of HP -ignite environment and able to create and verify Golden image. - Patch and Package administration - Printer Administration - Writing shell scripts to acomplish day to day system administration task - Configuring and supporting Domains - Troubleshooting Hardware and Operating system related issue - Capacity planning and fine tune system for optimal performance - Understanding of SAN and NAS storage. - Administration of NIS or LDAP environment - Configuring Unix Security baseline - Troubleshooting Hardware and Operating system related issue - Performance Management & fine tuning - Experience in System Fault Tolerance Design, Business continuity and Disaster recovery planning - Working knowledge on any one flavor of Linux Operating System. Soft Skills - Excellent communication and conversation skills (Verbal and Written) - Good documentation skills - Good working knowledge of MS OFFICE (Including MS Project and Visio) - Should have a great customer handling skills - Able to handle unforeseen situations - High level of acceptance - Can drive HCL s value and its methodology Other Skills / Experience - Worked on Production systems - Datacenter understanding - Experience with Server Migration, Installation, Upgrades and Patching - Experience on following will be added advantage - CIFS - DNS - Sendmail - LDAP - Monitoring Tools (like BMC Patrol, HP openview, IBM Tivoli) Years of Experience Total : 9+ Years Relevant : Minimum 5 yrs in Administration / Support Desired Certifications - HP Certified System Administrator. - HP Certified System Engineer - HP Certified System Engineer Education requirements - Bachelors / Masters / Equivalent