About the position
Responsibilities
• Develop and maintain the technology strategy aligned with corporate and brand objectives.
• Identify emerging trends and evaluate innovative solutions that enhance guest experience, streamline operations, and improve profitability.
• Partner with executive leadership to define technology priorities and investment plans.
• Lead the business case development for new enterprise-wide technology initiatives
• Establish governance frameworks for technology initiatives, ensuring compliance, security, and scalability.
• Oversee the prioritization and execution of technology projects, balancing enterprise and brand needs.
• Monitor ROI and performance of technology investments, providing regular updates to leadership.
• Develop and own a resource allocation model for the IT organization that ensures resources are allocated effectively on business priorities
• Build and manage strategic relationships with key technology vendors and service providers.
• Negotiate contracts, manage performance, and ensure vendors deliver on SLAs and value commitments.
• Evaluate and onboard new technology partners that support business innovation.
• Lead, mentor, and develop a high-performing team of 2–3 direct reports, fostering a culture of collaboration and innovation.
• Promote continuous learning and professional development within the technology team.
• Serve as a strategic advisor to brand leaders and functional teams on technology-related initiatives.
• Partner with Operations, Finance, Marketing, and other departments to ensure technology supports brand-specific and enterprise-wide goals.
Requirements
• Bachelor’s degree in Information Technology, Business, or a related field (Master’s preferred).
• 10+ years of progressive experience in IT leadership, with at least 5 years in a strategic or director-level role.
• Proven ability to develop and execute enterprise technology strategies.
• Strong understanding of restaurant technology ecosystems (POS, loyalty, digital ordering, data platforms).
• Exceptional vendor negotiation and partner management skills.
• Strong business acumen with the ability to align technology initiatives to financial outcomes.
• Excellent communication, influencing, and stakeholder management skills.
• Demonstrated ability to lead and develop teams in a fast-paced environment.
Nice-to-haves
• Experience in the restaurant, hospitality, or retail industry strongly preferred.
Benefits
• Flexibility that fits your life: Hybrid schedules with weekly flex days to work from home.
• Benefits that support you: Competitive package with medical, dental, and vision coverage; life insurance; paid vacation and holidays; 401(k) with company match; Employee Assistance Program with counseling, financial, legal, and life resources; and Best You EDU, offering education programs and tuition reimbursement.
• Enjoy our brands: Generous dining discounts at Chili’s® Grill & Bar and Maggiano’s Little Italy®.
• Rewards for your impact: Annual bonus eligibility for every RSC Team Member.
• Wellbeing at work: On-site gym and fitness classes like yoga and boot camp.
• A culture worth celebrating: From company-wide events to a casual, collaborative atmosphere, you’ll find plenty of ways to connect, work hard, and play hard.
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Apply Now