Director of Account Management and Sales

—— We’re looking for a dynamic, creative, and seasoned sales leader to elevate our sweet team of account managers and grow Sugarwish revenue. Reporting directly to our President and partnering with Sugarwishers across the organization, our Sales Director will drive sales, brand loyalty, and customer experience, allowing us to deliver happiness to more gift givers and recipients around the world. Direct knowledge of Sugarwish is required. What you’ll do:  Take the lead on generating brand-aligned content for ongoing templated sales outreach Identify and implement best practices for the sales team to leverage technology for prioritization, productivity, and pipeline management Identify and execute full life cycle sales strategy Provide direction and support for a team of Gift Concierges (account managers) Develop, and train, best practices for account manager outreach and pipeline closing Partner with Sales Analyst and members of the executive team to understand and drive strategy based on sales, forecasts, conversion, promotions, seasonality, and other relevant data Model Sugarwish values: Deliver Happiness, Make It Happen, Agile and Innovative, Delight our Customers, A Special Place to Be  Foster an environment of accountability, kindness, and continuous improvement What you bring:  3+ years Sugarwish specific experience  Demonstrated ability to leverage AI to increase sales results and efficiency Proven ability to generate creative, brand-aligned email/voicemail content to drive sales for existing clients Track record of building and maintaining relationships with a wide variety of internal and external stakeholders Superior technical aptitude and data driven decision making Excellent organizational and communication skills for a dynamic, fast-paced remote first environment SALARY RANGE $100,000- $130,000 + bonus, depending on experience and qualifications WORK LOCATION Remote: Work from Home with occasional travel 4-6x a year BENEFITS Medical/Dental/Vision/Life 401K matching Flexible Time Off Policies                                              This position is an internal only posting.  Please apply by July 7, 2026. RANG SALARY RANGE WORK LOCA