Director, People Operations Enablement – PMO

Job Description: • Serve as the PMO for People Operations, providing clear visibility into priorities, dependencies, risks, and progress across initiatives. • Lead complex, cross-functional work including service migrations, operating model changes, and platform or process enhancements. • Establish execution discipline through governance models, operating rhythms, and executive-level stakeholder communication. • Partner closely with People Ops leadership, Service Delivery, HRIS, IT, and Analytics to align strategy with execution. • Own the knowledge enablement strategy that powers Tier 0 experiences and supports Service Delivery. • Oversee enablement of People Ops technology, with ServiceNow as a core platform supporting workflows, knowledge, SLAs, reporting, and automation. • Drive operational excellence through service migration planning, SLA management, quality controls, compliance readiness, and end-to-end process optimization. Requirements: • 10+ years of experience in People Operations, HR Transformation, Shared Services, Enablement, or Enterprise PMO roles. • Proven success leading complex, cross-functional initiatives with senior and executive stakeholders. • Strong PMO and execution leadership skills, including governance design and dependency management. • Hands-on experience with ServiceNow in an HR or service delivery context. • Experience building or scaling knowledge management, operational excellence, and process optimization frameworks. • Strong written and verbal communication skills. • Comfort operating at the intersection of people, process, and technology. Benefits: • Health insurance • Retirement plans • Paid time off • Flexible work arrangements • Professional development • Bonuses • Stock options • Equipment allowances • Wellness programs Apply tot his job